HR & Admin

Teller Resume Example

Professional resume template and tips for Teller positions

Bank TellerCollection TellerCommercial TellerDrive-in TellerExchange ClerkExchange TellerForeign Banknote Teller TraderForeign Exchange Clerk

If you're exploring a career as a teller, this guide provides a complete overview of what the role entails. You'll learn about the daily responsibilities of handling financial transactions and ensuring vault security, along with the essential software like Microsoft Office and Sage 50 Accounting. We detail the critical skills, from customer service and mathematics to complex problem solving, that make a successful teller. This page also offers practical tips for building a strong resume to showcase your expertise. Start crafting your standout teller application with our targeted advice.

MORGAN TURNER

Teller
morgan.turner@email.com | +1 (555) 123-4567 | San Francisco, CA

Professional Summary

Detail-oriented Teller with over 3 years of experience in high-volume retail banking. Maintained 100% accuracy in balancing daily cash drawers averaging €15,000, consistently meeting strict audit requirements. Proficient in transaction processing, financial monitoring, and Microsoft Office suite.

Skills

Technical Skills: Microsoft Office software, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Windows
Soft Skills: Active Listening, Speaking, Reading Comprehension, Critical Thinking, Monitoring

Experience

Lead Teller
2023 - Present
Pinnacle Human Capital Solutions
  • Applied critical thinking to analyze transaction data in Microsoft Excel, identifying trends that reduced cash handling errors by 15%
  • Spearheaded the deployment of advanced accounting software for vault monitoring, significantly enhancing accuracy and reducing discrepancies by 20% across the bank
  • Designed and delivered service orientation workshops using Microsoft PowerPoint, improving team's customer service skills and boosting satisfaction ratings by 10%
Teller
2020 - 2023
Harmony Administrative Services
  • Owned the creation of procedural documents in Microsoft Word for deposit verification, standardizing processes and cutting training time by 30%
  • Collaborated with cross-functional teams, using active listening to gather insights that optimized check cashing procedures, increasing efficiency by 15%
  • Managed daily monitoring of cash drawers and used email software to communicate findings, ensuring timely resolutions and maintaining 99% accuracy
Teller Associate
2018 - 2020
FirstPoint HR & Compliance
  • Learned to operate currency-counting machines integrated with Microsoft Windows, supporting accurate daily transactions and reducing manual errors
  • Assisted senior tellers in customer service scenarios, leveraging social perceptiveness to improve interactions and achieve a 95% resolution rate
  • Executed cash and check processing duties with precision, utilizing reading comprehension to verify deposit slips and ensure 100% accuracy

Education

High School Diploma
2013 - 2017
State University

Certificates

  • Microsoft Office Specialist
  • Certified Administrative Professional
  • Certified Customer Service Professional

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What does a Teller do?

A Teller performs various tasks on a daily basis. Here are the core responsibilities you can expect in this role:

  • Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Monitor bank vaults to ensure cash balances are correct.
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.

What skills do you need as a Teller?

Employers hiring for Teller positions look for candidates with a strong combination of technical and soft skills. Here are the most important skills to highlight on your resume:

Microsoft Office software
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Windows
Accounting software
Email software
IBM Notes
Information Technology Incorporated Premier Teller

What knowledge areas are important for a Teller?

Beyond skills and tools, employers value candidates with deep knowledge in these areas. Consider highlighting relevant coursework, certifications, or experience:

Customer and Personal ServiceEnglish LanguageMathematicsEconomics and AccountingPublic Safety and SecurityAdministration and ManagementAdministrativeSales and MarketingComputers and ElectronicsLaw and Government

How do I write a great Teller resume?

Creating an effective Teller resume requires focusing on what employers in the HR & Admin sector value most.

Use relevant keywords

ATS systems scan for specific terms. Include these keywords naturally throughout your resume:

SpeakingMicrosoft WordMicrosoft ExcelActive ListeningCritical ThinkingMicrosoft OutlookReading ComprehensionMicrosoft Office software

Quantify your impact

When describing how you "balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines", include metrics like percentages, team sizes, budgets, or project scope to demonstrate real results.

Showcase technical proficiency

Highlight hands-on experience with Microsoft Office software, Microsoft Outlook, Microsoft Word and any customer and personal service certifications that validate your expertise.

Match the experience level

For Teller roles, employers typically expect usually requires a high school diploma. Highlight matching qualifications prominently at the top of your resume.

Example bullet points

Here are some strong bullet points you could adapt for your Teller resume:

  • Applied critical thinking to analyze transaction data in Microsoft Excel, identifying trends that reduced cash handling errors by 15%
  • Spearheaded the deployment of advanced accounting software for vault monitoring, significantly enhancing accuracy and reducing discrepancies by 20% across the bank
  • Designed and delivered service orientation workshops using Microsoft PowerPoint, improving team's customer service skills and boosting satisfaction ratings by 10%

How to use AI to improve your Teller resume

AI tools like ChatGPT can be incredibly helpful when crafting your Teller resume. They can help you brainstorm achievements, rephrase bullet points for impact, identify missing keywords, and tailor your content to specific job descriptions.

However, AI is not perfect. Always proofread the output carefully. AI can sometimes make factual errors, use generic language, or miss the nuances of your specific experience. Think of AI as a helpful assistant, not a replacement for your own judgment.

AI Resume Prompt

Prompt

You are a senior recruiter with 15+ years of experience in technical hiring and resume optimization. You have reviewed thousands of resumes for Teller positions and know exactly what hiring managers and ATS systems look for.

Your task:
Analyze my resume for a Teller position and provide concrete, actionable feedback to maximize my chances.

Job description:
[paste the job description here]

Provide feedback on the following:

  1. Match analysis: Which requirements from the job description ARE and ARE NOT reflected in my resume?
  2. Quantification: Which bullet points lack concrete numbers/metrics? Provide examples of how I can rewrite them.
  3. Keywords: Which technical terms from the job description (such as Microsoft Office software, Microsoft Outlook, Microsoft Word, etc.) are missing or could be more prominent?
  4. Impact statements: Rewrite my 3 weakest bullet points using the STAR format (Situation, Task, Action, Result)
  5. ATS optimization: What adjustments will increase my score in Applicant Tracking Systems?
  6. Priorities: Give me a top-5 of changes that will make the biggest difference, ranked by impact.

Be direct and critical - I want honest feedback, not compliments.

Why use Mokaru instead? At Mokaru, we have invested extensive research into our AI prompts and continuously update them based on recruiter feedback and ATS testing. Our AI resume builder handles the complexity for you: optimizing for ATS systems, matching job descriptions, and ensuring professional formatting, so you can focus on landing interviews.

Bank Teller Resume Example

Looking for a Bank Teller resume instead? The skills and experience are very similar to a Teller. Here is an example you can use as inspiration:

LAUREN WHITE

Bank Teller
lauren.white@email.com • +1 (555) 123-4567 • San Francisco, CA

Summary

Detail-oriented Teller with over 3 years of experience in high-volume retail banking. Maintained 100% accuracy in balancing daily cash drawers averaging €15,000, consistently meeting strict audit requirements. Proficient in transaction processing, financial monitoring, and Microsoft Office suite.

Skills

Technical: Microsoft Office software, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Windows
Professional: Active Listening, Speaking, Reading Comprehension, Critical Thinking, Monitoring

Experience

Pinnacle Human Capital Solutions
2023 - Present
Lead Teller
  • Applied critical thinking to analyze transaction data in Microsoft Excel, identifying trends that reduced cash handling errors by 15%
  • Spearheaded the deployment of advanced accounting software for vault monitoring, significantly enhancing accuracy and reducing discrepancies by 20% across the bank
  • Designed and delivered service orientation workshops using Microsoft PowerPoint, improving team's customer service skills and boosting satisfaction ratings by 10%
Harmony Administrative Services
2020 - 2023
Teller
  • Owned the creation of procedural documents in Microsoft Word for deposit verification, standardizing processes and cutting training time by 30%
  • Collaborated with cross-functional teams, using active listening to gather insights that optimized check cashing procedures, increasing efficiency by 15%
  • Managed daily monitoring of cash drawers and used email software to communicate findings, ensuring timely resolutions and maintaining 99% accuracy
FirstPoint HR & Compliance
2018 - 2020
Teller Associate
  • Learned to operate currency-counting machines integrated with Microsoft Windows, supporting accurate daily transactions and reducing manual errors
  • Assisted senior tellers in customer service scenarios, leveraging social perceptiveness to improve interactions and achieve a 95% resolution rate
  • Executed cash and check processing duties with precision, utilizing reading comprehension to verify deposit slips and ensure 100% accuracy

Education

State University
2013 - 2017
High School Diploma

Certifications

  • Microsoft Office Specialist
  • Certified Administrative Professional
  • Certified Customer Service Professional

Build Your Bank Teller Resume

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