Reporting to the General Manager, you responsibilities will include:

Lead, inspire, and develop the housekeeping team including recruitment, training, and performance management
Oversee daily operations, including scheduling, task allocation, and workplace planning
Ensure all guest rooms, public areas, and back-of-house spaces meet the highest standards of cleanliness and presentation
Conduct regular inspections and audits to ensure brand standards are consistently achieved
Manage inventory, ordering, and control of linen, cleaning, supplies and equipment
Monitor guest feedback and drive continuous improvement initiatives
Collaborate closely with Front Office and Engineering to ensure seamless guest experiences
Ensure compliance with health, safety, and chemical handling standards
Manage departmental budgets, control costs, and drive operational efficiencies
Champion sustainability practices within the Housekeeping function

Proven leadership/management experience within Housekeeping or a similar environment (minimum 2 years preferred)
Demonstrated success leading teams in a fast-paced, high-volume environment
Strong financial and commercial acumen, with experience managing budgets and labour costs
A confident and professional leader with the ability to inspire and engage teams
Exceptional communication skills, with a passion for coaching and developing others
Calm under pressure, solutions-focused, and guest-centric in your approach
Excellent attention to detail with the ability to see through the guest’s eyes
Strong organisational and time management skills

What is in it for you?

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
“Learn Your Way” with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training
Be part of a dynamic hotel environment with a supportive and fun team
Recognition of service anniversaries and Accor Tenure Milestones

Executive Housekeeper

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