AR and Office Coordinator

Accounts Receivable & Office Coordinator (Bilingual ' Spanish Required)

Location: Richmond / Ashland, VA Company: BC Wood Products

Position Overview

BC Wood Products is seeking a reliable and detail-oriented team member to manage accounts receivable and front office coordination.

This role is responsible for driving collections discipline and maintaining cash flow, while also serving as the first point of contact for incoming calls and internal coordination.

Key Responsibilities

Accounts Receivable (Primary)

• Generate AR Invoices, Credit Memos and other documentation, as needed
• Review receivers to ensure properly filled out, coordinate with logistics and management
• Send AR Invoices and Credit Memos to customers
• Monitor AR aging and track overdue invoices
• Execute collections follow-up (15 / 30 / 45-day cadence)
• Contact customers regarding outstanding balances
• Maintain accurate account records and notes
• Coordinate with Sales Manager on delinquent accounts
• Support enforcement of credit holds
• Other duties and projects as needed

Front Office / Coordination

• Answer and route incoming calls professionally
• Greet visitors and assist with front office needs
• Communicate with internal team (shop, drivers, production) - Spanish as needed
• Route customer and internal requests to appropriate team members
• Provide general administrative support