Housekeeping Supervisor

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Wayfinder Newport is more than just a boutique hotel — it’s a labor of love created by a collective of local chefs, bartenders, artists, designers, and entrepreneurs who proudly call Newport, Rhode Island home. Driven by a shared vision, we set out to reimagine the classic Newport hotel experience with something vibrant, creative, and deeply rooted in the community.   Our property features 187 thoughtfully designed rooms, including 30 spacious deluxe suites, a full-service restaurant, and 2,600 square feet of versatile event space. At Wayfinder Newport, we’re committed to being the best employer in the area. What makes us different? It starts with our people-first culture, comprehensive benefits — including 401(k) with company match — and rewarding bonus programs. We're seeking individuals who are genuinely passionate about hospitality and guest service. Our core values center on personal growth, a strong sense of community, and supporting each other’s success. Every team member plays a vital role in creating the exceptional, memorable experiences our guests return for. We’re building more than a hotel — we’re building a destination. One that people are excited to visit, not just pass through. Discover what a career with Pyramid Global at Wayfinder Newport can mean for you. Join our team and help us shape the future of hospitality in Newport.

What you will have an opportunity to do:

The cleanliness of our hotel is one of the key reasons guests return and recommend us to others. Our Housekeeping team plays a critical role in delivering an exceptional guest experiences every day.

We are seeking a detail-oriented Housekeeping Supervisor who is passionate about maintaining high standards and creating a welcoming environment for our guests. This role is essential to ensuring guest rooms and public areas meet our quality expectations.

As a Housekeeping Supervisor, you will spend much of your shift inspecting rooms and public spaces, training team members, and supporting daily operations. You will also motivate and guide staff to consistently deliver outstanding results.

If you are looking for a rewarding career where you can make a meaningful impact on both guest experiences and your professional growth, we encourage you to apply with Pyramid Global Hospitality.

Your Role:

• Engage with guests to ensure satisfaction during their stay
• Coordinate daily workflow and assign duties to team members
• Inspect guest rooms and public areas to ensure cleanliness standards are met
• Supervise, train, and support housekeeping staff
• Hold team members accountable for quality and performance standards
• Assist with onboarding and training of new employees
• Support inventory management of linen and supplies
• Assist with performance evaluations
• Collaborate with Front Desk and other departments
• Report maintenance issues promptly
• Ensure proper and safe use of cleaning chemicals
• Fill in as a Room Attendant, House Person, or Public Area Attendant as needed
• Manage staffing needs, including coverage for callouts
• Perform other duties as assigned by management

What are we looking for?

Qualifications:

• 1–2 years of experience in a similar housekeeping role  required
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills
• Ability to manage time effectively and prioritize tasks
• Ability to stand and walk for extended periods
• Ability to lift up to 25 lbs and maneuver carts up to 100 lbs
• Ability to perform physical tasks, including reaching, bending, and moving equipment
• Basic reading skills for room numbers, dates, and instructions
• Availability to work weekends and holidays

We offer competitive pay, and excellent benefits. EOE/AA

Compensation:

$21.00

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$22.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.