Sr. Applications Developer

WHO WE ARE

Welcome to TELUS Digital https://www.telusdigital.com/ — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS https://www.telus.com/en/, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

LOCATION & FLEXIBILITY

INDIA HYBRID: NOIDA/HYDERABAD/BANGALORE/GURGAON

This is a hybrid role. This model requires the ability to work in a hybrid mode from our office in Noida/Bengaluru (1 to 2 times/ week). Our office culture is designed to foster in-person innovation, collaboration, and connection with team members, local and visiting, from other global offices.

THE OPPORTUNITY

AS A SIEBEL CRM, YOU'LL FOCUS ON DESIGN, CONFIGURE, AND IMPLEMENT SIEBEL WORKFLOWS TO SUPPORT ORDER MANAGEMENT PROCESSES.DEVELOP AND MAINTAIN SIEBEL CONFIGURATIONS INCLUDING APPLETS, VIEWS, SCREENS, AND BUSINESS COMPONENTS.UTILIZE RSTT FOR TESTING AND VALIDATING SIEBEL WORKFLOWS AND RUNTIME EVENTS.COLLABORATE WITH CROSS-FUNCTIONAL TEAMS TO GATHER REQUIREMENTS AND TRANSLATE THEM INTO TECHNICAL SOLUTIONS.OPTIMIZE EXISTING SIEBEL IMPLEMENTATIONS FOR PERFORMANCE AND SCALABILITY.TROUBLESHOOT AND RESOLVE ISSUES RELATED TO SIEBEL WORKFLOWS, CONFIGURATIONS, AND INTEGRATIONS.PARTICIPATE IN CODE REVIEWS, UNIT TESTING, AND DEPLOYMENT ACTIVITIES.MAINTAIN DOCUMENTATION FOR CONFIGURATIONS, WORKFLOWS, AND TECHNICAL DESIGNS.

Required Skills & Qualifications

• 7+ years of Siebel development experience with a focus on configuration and workflow development.
• Strong expertise in the Siebel Order Management module.
• Proven experience with RSTT and Siebel Workflow Process Manager.
• Proficiency in Siebel Tools, eScript, and Business Services.
• Solid understanding of Siebel data model and integration architecture.
• Experience with Siebel Open UI is a plus.
• Familiarity with Agile/Scrum methodologies.
• Excellent problem-solving and communication skills.
• Bachelor’s degree in Computer Science, Information Systems, or related field.

QUALIFICATIONS

• Bachelor's degree in Computer Science or related technical field, or equivalent practical experience.

EQUAL OPPORTUNITY EMPLOYER

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.

For more information on how we use your information, see our Privacy Policy https://www.telusdigital.com/privacy-policy.