Integrated Care Advisor

Broad Statement of Responsibilities: The Integrated Care Advisor will support clinical operations from client intake to discharge. Serve as client Integrated Care Advisor and communicate with clinical, medical, and hospitality. Provide support for client legal issues during their stay in treatment.

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 2+ years in Behavioral Health
• Able to stand for 8+ hours
• Able to squat, bend, kneel, and lift 50 lbs
• Knowledge of various computer programs and the ability to multitask
• Management skills and experience
• Familiarity with industry’s best practices
• Leadership experience
• Time-management skills
• Capable of making good decision
• Ability to handle pressure well
• Ability to deal with uncertainty
• Familiarity with client intake and discharge procedures
• Other duties and tasks as assigned
• Ability to pass background check, urine drug screen, and criminal records tests

Education: Master’s Degree in clinical arena or master’s student in process preferred

Experience: 2+ years of behavioral health and client care

Special Skills & Knowledge: Candidates should have the following skills and attributes: must be able to work and communicate well with people; be adaptable and accept changes quickly and easily; be willing to address conflict appropriately. Basic computer skills are required with Microsoft Office Suite and web-based products knowledge a bonus. Experience with EMR systems – Kipu a bonus.

Physical Requirements: The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Routine mobility to include standing, stooping, bending, lifting, walking and running.
• Regularly required to sit and work at a phone/computer work station
• Ability to lift up to 50 lbs.

Essential Requirements

• High moral and ethical values
• Willingness to be open to learning and growing
• Interpersonal skills to work as an integral part of a treatment team
• Appropriate interpersonal/personal boundaries
• Ability to pass background, urine drug screen and criminal records tests; appropriate references; and transcript from Master’s program.
• Follow NADAAC policies for ethical practice.
• Maturity of judgment and behavior.
• Ability to remain flexible to accommodate changes in work schedule.
• Adapts effectively to new situations.

Position Duties and Responsibilities – Responsibilities include but are not limited to:

• Oversees and Facilitates client clinical intake process
• Responsible for entering all pertinent notes in Kipu
• Develop the client case. Must gain a deep understanding of client’s clinical, medical, legal, and personal development needs
• Ability to complete and organize client Biopsychosocial and other assessments
• Work with clinicians, community relations, referent, family, and outside providers to develop client’s clinical discharge plan
• Work closely with Client Experience Coordinator to meet clients’ needs
• Work closely with medical, psychological testing/outcomes and hospitality to get client’s appointments scheduled
• Work with attorney’s and criminal justice departments to meet client’s legal needs while in treatment
• Support clinical department with client case management throughout treatment process
• Work closely with Client Support Associates to maintain client care.