Product Launch Coordinator

Location: On-Site — Santa Ana, California

Department: Product Operations

Salary Range: $50,000 - $80,000 + 10% Performance Bonus

Company Overview

eJam is a consumer products brand incubator operating across direct-to-consumer e-commerce, Amazon and third-party marketplaces, and retail distribution. We move fast, stay lean, and build products consumers love. Every role here matters — and this one keeps the product engine running.

Position Summary

The Product Development Coordinator is the operational hub of our product pipeline. You will manage the flow of information, track project status, coordinate across internal teams and external partners, and ensure nothing falls through the cracks.

This is not an ideation or strategy role. This is a coordination and execution role for someone who thrives on organization, follow-through, and keeping multiple projects moving simultaneously.

You will maintain our project tracking systems, prepare materials for weekly product meetings, track RFQ processes with vendors, and serve as the central point of communication between sourcing, design, and external resources.

Reports to: CEO

Works closely with: Operations, Sourcing, Creative, External Partners

Core Responsibilities

Pipeline & Project Management

• Maintain product pipeline in ClickUp — Kanban boards, project lists, status updates, and timelines
• Track all active projects and ensure deliverables stay on schedule
• Surface blockers, flag slippage, and keep cross-functional teams aligned
• Own the accuracy and completeness of project documentation

Meeting Preparation & Communication

• Prepare and maintain presentations for weekly product development meetings
• Ensure decision-makers have the information they need to make calls
• Distribute meeting notes, action items, and follow-ups
• Serve as the communication hub — everyone stays informed, nothing stalls

Vendor & RFQ Coordination

• Track RFQ processes: monitor quote status, organize responses, maintain comparison documents
• Coordinate with the sourcing team on samples, pricing, and timelines
• Maintain vendor communication logs and track progress across SKUs
• Support compliance documentation and product testing requirements

Research & Information Gathering

• Compile competitive research — pricing, features, positioning, packaging
• Gather market data and organize findings for product decision-making
• Maintain organized files of benchmarks, specs, and reference materials

Cross-Functional Coordination

• Coordinate with designers on packaging and creative asset timelines
• Work with external resources to keep deliverables on track
• Follow up relentlessly — you are the person who makes sure things get done

Requirements

Must Have

• Demonstrated experience managing projects across multiple stakeholders
• Proficiency with project management tools (ClickUp experience preferred)
• Strong organizational skills — you keep track of everything and nothing slips
• Clear written and verbal communication
• Comfort coordinating with sourcing and tracking vendor timelines
• High attention to detail and documentation accuracy

Nice to Have

• 1-2 years of experience in product coordination, project management, or operations within consumer goods, eCommerce, or retail
• Experience with consumer product development or sourcing workflows
• Familiarity with compliance or regulatory documentation
• Experience working with overseas vendors
• Knowledge of PIM systems

What Success Looks Like

• Weekly product meetings run smoothly with up-to-date, accurate presentations
• ClickUp boards reflect real-time project status — no outdated information
• RFQs are managed efficiently with clear timelines and organized comparisons
• Cross-functional teams know where things stand without having to ask
• Projects move through the pipeline on schedule with proactive communication
• 95%+ on-time task completion across assigned deliverables

Who Thrives In This Role

• You love organization and process — a clean project board brings you joy
• You follow up without being asked and hold others accountable to deadlines
• You're comfortable being the "hub" without being the decision-maker
• You communicate clearly and keep people informed proactively
• You handle multiple projects without losing track of details
• You take ownership of your work and don't wait to be told what to do next

Benefits

• Health, Dental & Vision
• 401k Plan
• Performance Bonus 10% of annual salary
• Amazing, Pet-Friendly Office Environment
• Doordash Friday Lunches