Cargo and Freight Agent Resume Example
Professional resume template and tips for Cargo and Freight Agent positions
Are you detail-oriented with a knack for keeping goods moving efficiently? As a Cargo and Freight Agent, you are the critical link in the global supply chain, coordinating shipments across air, rail, and road to ensure timely delivery. This comprehensive guide breaks down everything you need to launch or advance your logistics career. You’ll get a clear overview of the daily responsibilities, the essential technical skills like TMS software and Microsoft Office, and the vital soft skills from negotiation to complex problem-solving that employers value. We also provide actionable tips for building a standout resume that showcases your logistical expertise. Start crafting your application today to secure your role in this dynamic field.
NICOLE THOMAS
Professional Summary
Cargo and Freight Agent with 3+ years coordinating B2B logistics for industrial clients. Managed over 500 international shipments annually with 99% on-time delivery, utilizing SAP for documentation and Microsoft Office for reporting and client negotiations.
Skills
Experience
- Led a strategic negotiation using critical thinking to consolidate vendor contracts, reducing annual freight costs by 15% for major client accounts
- Implemented a new monitoring system using SAP software to track high-value shipments, improving on-time delivery rates by 22% across the region
- Mentored a team of 5 junior agents in negotiation and time management, increasing team productivity by 30% within one fiscal year
- Owned the project to migrate all shipment documentation to a new transportation management software, cutting data entry errors by 40%
- Collaborated with international teams using Microsoft Outlook and Excel to streamline customs clearance processes, reducing average delays by 2 days
- Applied active listening and reading comprehension to resolve a critical client dispute, preserving a $500K annual account and improving satisfaction scores
- Supported senior agents by preparing accurate bills of lading and invoices in Microsoft Word, ensuring zero documentation errors for 200+ shipments
- Learned to monitor shipment progress using tracking software, proactively identifying and escalating 15 potential delivery delays to supervisors
- Executed time management strategies to coordinate daily pickup schedules for 50+ local clients, maintaining a 99% on-time dispatch rate
Education
Certificates
- Certified Logistics, Transportation and Distribution (CLTD)
- Microsoft Office Specialist (MOS) Expert
- Certified Dangerous Goods Professional (CDGP)
Build Your Cargo and Freight Agent Resume
Create a professional, ATS-optimized resume tailored for Cargo and Freight Agent positions in minutes.
What does a Cargo and Freight Agent do?
A Cargo and Freight Agent performs various tasks on a daily basis. Here are the core responsibilities you can expect in this role:
- Negotiate and arrange transport of goods with shipping or freight companies.
- Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
- Track delivery progress of shipments.
- Advise clients on transportation and payment methods.
- Estimate freight or postal rates and record shipment costs and weights.
What skills do you need as a Cargo and Freight Agent?
Employers hiring for Cargo and Freight Agent positions look for candidates with a strong combination of technical and soft skills. Here are the most important skills to highlight on your resume:
What knowledge areas are important for a Cargo and Freight Agent?
Beyond skills and tools, employers value candidates with deep knowledge in these areas. Consider highlighting relevant coursework, certifications, or experience:
How do I write a great Cargo and Freight Agent resume?
Creating an effective Cargo and Freight Agent resume requires focusing on what employers in the HR & Admin sector value most.
Use relevant keywords
ATS systems scan for specific terms. Include these keywords naturally throughout your resume:
Quantify your impact
When describing how you "negotiate and arrange transport of goods with shipping or freight companies", include metrics like percentages, team sizes, budgets, or project scope to demonstrate real results.
Showcase technical proficiency
Highlight hands-on experience with Microsoft Excel, Microsoft Office software, Microsoft Outlook and any transportation certifications that validate your expertise.
Match the experience level
For Cargo and Freight Agent roles, employers typically expect usually requires a high school diploma. Highlight matching qualifications prominently at the top of your resume.
Example bullet points
Here are some strong bullet points you could adapt for your Cargo and Freight Agent resume:
- Led a strategic negotiation using critical thinking to consolidate vendor contracts, reducing annual freight costs by 15% for major client accounts
- Implemented a new monitoring system using SAP software to track high-value shipments, improving on-time delivery rates by 22% across the region
- Mentored a team of 5 junior agents in negotiation and time management, increasing team productivity by 30% within one fiscal year
How to use AI to improve your Cargo and Freight Agent resume
AI tools like ChatGPT can be incredibly helpful when crafting your Cargo and Freight Agent resume. They can help you brainstorm achievements, rephrase bullet points for impact, identify missing keywords, and tailor your content to specific job descriptions.
However, AI is not perfect. Always proofread the output carefully. AI can sometimes make factual errors, use generic language, or miss the nuances of your specific experience. Think of AI as a helpful assistant, not a replacement for your own judgment.
AI Resume Prompt
You are a senior recruiter with 15+ years of experience in technical hiring and resume optimization. You have reviewed thousands of resumes for Cargo and Freight Agent positions and know exactly what hiring managers and ATS systems look for.
Your task:
Analyze my resume for a Cargo and Freight Agent position and provide concrete, actionable feedback to maximize my chances.
Job description:
[paste the job description here]
Provide feedback on the following:
- Match analysis: Which requirements from the job description ARE and ARE NOT reflected in my resume?
- Quantification: Which bullet points lack concrete numbers/metrics? Provide examples of how I can rewrite them.
- Keywords: Which technical terms from the job description (such as Microsoft Excel, Microsoft Office software, Microsoft Outlook, etc.) are missing or could be more prominent?
- Impact statements: Rewrite my 3 weakest bullet points using the STAR format (Situation, Task, Action, Result)
- ATS optimization: What adjustments will increase my score in Applicant Tracking Systems?
- Priorities: Give me a top-5 of changes that will make the biggest difference, ranked by impact.
Be direct and critical - I want honest feedback, not compliments.
Why use Mokaru instead? At Mokaru, we have invested extensive research into our AI prompts and continuously update them based on recruiter feedback and ATS testing. Our AI resume builder handles the complexity for you: optimizing for ATS systems, matching job descriptions, and ensuring professional formatting, so you can focus on landing interviews.
Cargo Agent Resume Example
Looking for a Cargo Agent resume instead? The skills and experience are very similar to a Cargo and Freight Agent. Here is an example you can use as inspiration:
CHRISTOPHER LEE
Summary
Cargo and Freight Agent with 3+ years coordinating B2B logistics for industrial clients. Managed over 500 international shipments annually with 99% on-time delivery, utilizing SAP for documentation and Microsoft Office for reporting and client negotiations.
Skills
Experience
- Led a strategic negotiation using critical thinking to consolidate vendor contracts, reducing annual freight costs by 15% for major client accounts
- Implemented a new monitoring system using SAP software to track high-value shipments, improving on-time delivery rates by 22% across the region
- Mentored a team of 5 junior agents in negotiation and time management, increasing team productivity by 30% within one fiscal year
- Owned the project to migrate all shipment documentation to a new transportation management software, cutting data entry errors by 40%
- Collaborated with international teams using Microsoft Outlook and Excel to streamline customs clearance processes, reducing average delays by 2 days
- Applied active listening and reading comprehension to resolve a critical client dispute, preserving a $500K annual account and improving satisfaction scores
- Supported senior agents by preparing accurate bills of lading and invoices in Microsoft Word, ensuring zero documentation errors for 200+ shipments
- Learned to monitor shipment progress using tracking software, proactively identifying and escalating 15 potential delivery delays to supervisors
- Executed time management strategies to coordinate daily pickup schedules for 50+ local clients, maintaining a 99% on-time dispatch rate
Education
Certifications
- Certified Logistics, Transportation and Distribution (CLTD)
- Microsoft Office Specialist (MOS) Expert
- Certified Dangerous Goods Professional (CDGP)
Build Your Cargo Agent Resume
Create a professional, ATS-optimized resume tailored for Cargo Agent positions in minutes.
Frequently Asked Questions
Ready to build your Cargo and Freight Agent resume?
Join thousands of professionals who have landed their dream job with Mokaru. Our AI-powered resume builder creates ATS-optimized resumes in minutes.