Administrative Services Manager Resume Example
Professional resume template and tips for Administrative Services Manager positions
Are you ready to elevate your career by mastering the operational heartbeat of an organization? This guide provides a clear roadmap for aspiring and current administrative services managers, detailing the essential skills, daily responsibilities, and technologies that define this pivotal role. You’ll find a practical overview of everything from coordinating office services and managing personnel to leveraging key software like SAP and Microsoft Project. We break down the critical soft skills, from complex problem-solving to service orientation, and offer actionable tips for building a resume that showcases your leadership in administration. Start crafting your standout application with insights from Mokaru’s expert resume builder.
ELIZABETH WOOD
Professional Summary
Administrative Services Manager with 5+ years optimizing operations for B2B professional services firms. Streamlined procurement, reducing annual supply costs by 30% for a 200+ employee organization. Proficient in managing Oracle PeopleSoft systems and the full Microsoft Office suite.
Skills
Experience
- Directed a strategic overhaul of supply chain processes using critical thinking and SAP software, reducing procurement costs by 22% across 12 departments
- Led contract negotiations with 15 vendors, leveraging active listening to secure terms that improved service levels while cutting annual expenses by $85K
- Spearheaded the implementation of a new records management policy across three regional offices using Microsoft Access, eliminating 40% of redundant documentation
- Managed the department-wide transition to Oracle PeopleSoft, coordinating training for 45 staff members which increased payroll processing efficiency by 30%
- Analyzed operational reports using Microsoft Excel to identify bottlenecks, then proposed policy changes that reduced report generation time by 15 hours weekly
- Developed and delivered procedural training via Microsoft PowerPoint for new hires, improving team onboarding completion rates by 25% within six months
- Supported senior managers by preparing accurate meeting agendas and minutes in Microsoft Word, ensuring 100% follow-up on 120+ action items quarterly
- Executed inventory management for office supplies using Excel tracking, reducing waste by 18% through improved forecasting and distribution methods
- Assisted in coordinating cross-departmental schedules via Microsoft Outlook, optimizing resource allocation and reducing scheduling conflicts by 35%
Education
Certificates
- Certified Administrative Professional
- Project Management Professional
- Microsoft Office Specialist: Microsoft Office Expert
Build Your Administrative Services Manager Resume
Create a professional, ATS-optimized resume tailored for Administrative Services Manager positions in minutes.
What does a Administrative Services Manager do?
A Administrative Services Manager performs various tasks on a daily basis. Here are the core responsibilities you can expect in this role:
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Set goals and deadlines for the department.
- Acquire, distribute and store supplies.
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
- Conduct classes to teach procedures to staff.
What skills do you need as a Administrative Services Manager?
Employers hiring for Administrative Services Manager positions look for candidates with a strong combination of technical and soft skills. Here are the most important skills to highlight on your resume:
What knowledge areas are important for a Administrative Services Manager?
Beyond skills and tools, employers value candidates with deep knowledge in these areas. Consider highlighting relevant coursework, certifications, or experience:
How do I write a great Administrative Services Manager resume?
Creating an effective Administrative Services Manager resume requires focusing on what employers in the Management sector value most.
Use relevant keywords
ATS systems scan for specific terms. Include these keywords naturally throughout your resume:
Quantify your impact
When describing how you "prepare and review operational reports and schedules to ensure accuracy and efficiency", include metrics like percentages, team sizes, budgets, or project scope to demonstrate real results.
Showcase technical proficiency
Highlight hands-on experience with Microsoft Outlook, Microsoft Word, Microsoft Excel and any customer and personal service certifications that validate your expertise.
Match the experience level
For Administrative Services Manager roles, employers typically expect usually requires trade school, apprenticeship, or 2-year degree. Highlight matching qualifications prominently at the top of your resume.
Example bullet points
Here are some strong bullet points you could adapt for your Administrative Services Manager resume:
- Directed a strategic overhaul of supply chain processes using critical thinking and SAP software, reducing procurement costs by 22% across 12 departments
- Led contract negotiations with 15 vendors, leveraging active listening to secure terms that improved service levels while cutting annual expenses by $85K
- Spearheaded the implementation of a new records management policy across three regional offices using Microsoft Access, eliminating 40% of redundant documentation
How to use AI to improve your Administrative Services Manager resume
AI tools like ChatGPT can be incredibly helpful when crafting your Administrative Services Manager resume. They can help you brainstorm achievements, rephrase bullet points for impact, identify missing keywords, and tailor your content to specific job descriptions.
However, AI is not perfect. Always proofread the output carefully. AI can sometimes make factual errors, use generic language, or miss the nuances of your specific experience. Think of AI as a helpful assistant, not a replacement for your own judgment.
AI Resume Prompt
You are a senior recruiter with 15+ years of experience in technical hiring and resume optimization. You have reviewed thousands of resumes for Administrative Services Manager positions and know exactly what hiring managers and ATS systems look for.
Your task:
Analyze my resume for a Administrative Services Manager position and provide concrete, actionable feedback to maximize my chances.
Job description:
[paste the job description here]
Provide feedback on the following:
- Match analysis: Which requirements from the job description ARE and ARE NOT reflected in my resume?
- Quantification: Which bullet points lack concrete numbers/metrics? Provide examples of how I can rewrite them.
- Keywords: Which technical terms from the job description (such as Microsoft Outlook, Microsoft Word, Microsoft Excel, etc.) are missing or could be more prominent?
- Impact statements: Rewrite my 3 weakest bullet points using the STAR format (Situation, Task, Action, Result)
- ATS optimization: What adjustments will increase my score in Applicant Tracking Systems?
- Priorities: Give me a top-5 of changes that will make the biggest difference, ranked by impact.
Be direct and critical - I want honest feedback, not compliments.
Why use Mokaru instead? At Mokaru, we have invested extensive research into our AI prompts and continuously update them based on recruiter feedback and ATS testing. Our AI resume builder handles the complexity for you: optimizing for ATS systems, matching job descriptions, and ensuring professional formatting, so you can focus on landing interviews.
Business Office Manager Resume Example
Looking for a Business Office Manager resume instead? The skills and experience are very similar to a Administrative Services Manager. Here is an example you can use as inspiration:
LISA LONG
Summary
Administrative Services Manager with 5+ years optimizing operations for B2B professional services firms. Streamlined procurement, reducing annual supply costs by 30% for a 200+ employee organization. Proficient in managing Oracle PeopleSoft systems and the full Microsoft Office suite.
Skills
Experience
- Directed a strategic overhaul of supply chain processes using critical thinking and SAP software, reducing procurement costs by 22% across 12 departments
- Led contract negotiations with 15 vendors, leveraging active listening to secure terms that improved service levels while cutting annual expenses by $85K
- Spearheaded the implementation of a new records management policy across three regional offices using Microsoft Access, eliminating 40% of redundant documentation
- Managed the department-wide transition to Oracle PeopleSoft, coordinating training for 45 staff members which increased payroll processing efficiency by 30%
- Analyzed operational reports using Microsoft Excel to identify bottlenecks, then proposed policy changes that reduced report generation time by 15 hours weekly
- Developed and delivered procedural training via Microsoft PowerPoint for new hires, improving team onboarding completion rates by 25% within six months
- Supported senior managers by preparing accurate meeting agendas and minutes in Microsoft Word, ensuring 100% follow-up on 120+ action items quarterly
- Executed inventory management for office supplies using Excel tracking, reducing waste by 18% through improved forecasting and distribution methods
- Assisted in coordinating cross-departmental schedules via Microsoft Outlook, optimizing resource allocation and reducing scheduling conflicts by 35%
Education
Certifications
- Certified Administrative Professional
- Project Management Professional
- Microsoft Office Specialist: Microsoft Office Expert
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Frequently Asked Questions
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