System Administrator

• As a System Administrator, you will play a crucial role in maintaining and optimizing our IT infrastructure. Your responsibilities will include ensuring the reliability, security, and performance of our systems. This role requires a strong technical background, excellent problem-solving skills, and the ability to work collaboratively within a team.

• Liaises effectively with third-party partners, vendors, and external clients.

 

Main Responsibilities:

• Support large environments of Windows & Linux servers and technologies: troubleshooting, proactive management, security management, backups, daily operation and optimization.

• Support cloud workloads in IBM Cloud, including resource provisioning and cost monitoring.

• Test and monitor network and server performance and provide performance statistics and reports; develop strategies for maintaining network infrastructure.

• Assist in vulnerability assessments, patch cycles, and remediation efforts in line with company security policy.

• Responsible for resolving all infrastructure break/fix issues and enhancements in a timely manner.

• Liaise with third-party partners/vendors for prompt rectification of any problems or emergencies.

• Maintain accurate and up-to-date system documentation.

• Responsible for software licensing compliance

• Participate in an on-call rotation to respond to infrastructure emergencies outside of regular business hours.

• College diploma or university degree in the field of computer science

• 5+ years hands-on technical experience in troubleshooting network and hardware issues

• Application support experience with MS Windows / Linux server and desktop environments

• Virtualization Server setup and administration

• Willing to work in on-call shifts

• Strong interpersonal, written, and oral communication skills.

• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations

• Ability to present ideas in a user-friendly language

• Highly self-motivated and directed, with keen attention to detail.

• Proven analytical and problem-solving abilities

• Strong customer service orientation. 

• Experience working in a team-oriented, collaborative environment

 

Certifications:

• Relevant certifications (e.g., Microsoft, Linux, Cisco, Fortinet, CompTIA and Cloud certifications) are an asset.

What do we offer to you? 

• Competitive Wages
• Comprehensive Benefits Program
• Profit Sharing Opportunities
• Tuition Reimbursement
• Opportunities for growth and advancement