Senior Manager, Logistics (Shipping & Receiving)

The Opportunity:

The Senior Manager, Logistics (Shipping & Receiving) is responsible for overseeing the efficient receipt, storage, value-added services, and distribution of goods within a warehouse environment. This role requires strong supply chain expertise, leadership, and operational management skills to ensure seamless logistics operations. The position also demands excellent organizational, multitasking, and strategic planning abilities, along with a strong focus on customer service and compliance.

Required Skills, Experience and Education:

• Key Responsibilities

  • Identify and escalate critical supply chain issues to senior management.

  • Develop and execute short- and long-term logistics strategies.

  • Direct, coordinate, and manage warehouse storage and distribution activities.

  • Oversee daily operations of shipping, receiving, and logistics functions.

  • Ensure compliance with all applicable safety, environmental, and regulatory requirements, as well as corporate policies.

  • Maintain accurate records of incoming and outgoing shipments and verify against documentation.

  • Negotiate freight rates and manage relationships with carriers and vendors.

  • Coordinate product returns and manage claims for damaged or lost goods.

  • Prepare shipping documentation and ensure compliance with domestic and international shipping regulations.

  • Maintain warehouse organization, cleanliness, and safety standards.

  • Lead, train, and support logistics and warehouse personnel.

  • Implement continuous improvement and cost-reduction initiatives.

  • Prepare and present logistics performance reports to senior leadership.

  • Ensure proper maintenance and safe operation of warehouse equipment and facilities.

  • Resolve logistics, transportation, and inventory discrepancies.

  • Facilitate cross-functional collaboration to align logistics with business objectives.

  • Manage departmental budgets and financial performance.

• Supervisory Responsibilities

  • Lead and manage logistics and warehouse personnel.

  • Provide coaching, performance management, and development.

  • Typically requires 4+ years of leadership or managerial experience.

• Qualifications

  • Associate’s degree in a related field (Bachelor’s preferred).

  • 9+ years of experience in logistics, supply chain, or warehouse operations.

  • Equivalent combination of education and experience may be considered.

  • Relevant certifications (e.g., APICS, Six Sigma) are a plus.

Preferred Skills:

• Core Competencies

  • Logistics & Supply Chain Management.

  • Warehouse Operations & Inventory Control.

  • Transportation & Freight Management.

  • ERP, WMS, and TMS systems proficiency.

  • Budgeting & Financial Management.

  • Vendor & Contract Negotiation.

  • Regulatory Compliance (local, national, international).

  • Risk Management.

• Skills & Abilities

  • Strong leadership and team management skills.

  • Excellent problem-solving and decision-making abilities.

  • Effective communication and interpersonal skills.

  • Ability to manage multiple priorities in a fast-paced environment.

  • Strong analytical and organizational skills.

  • Proficiency in Microsoft Office and logistics-related systems.

• Job Complexity

  • Handles moderately complex to diverse operational challenges.

  • Exercises sound judgment in selecting methods and solutions.

  • Build relationships with internal and external stakeholders.

  • Resolves issues using a combination of experience, data analysis, and company procedures.

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