Jr. Product Manager

Role Overview

We are seeking a technically-minded Product Manager to join our Ecosystem team. Your primary mission is to support and scale our integrations into core banking systems. You will act as the tactical engine for the team, serving as the "bridge" between our platform and the legacy systems our clients rely on. You will be responsible for the "plumbing" of our integrations—ensuring data flows accurately, documentation is impeccable, and technical requirements are clearly defined for our engineering squads.

Key Responsibilities

Core Integration Execution & Mapping

• Technical Data Mapping: Own the field-level mapping between core banking schemas (SOAP/REST/Legacy) and our internal data models. Ensure that data required for underwriting and account opening is accurately translated across systems.
• Requirement Translation: Take high-level integration goals from the team and translate them into detailed technical user stories and JSON payload specifications for engineering.

Technical Documentation & Knowledge Management

• Core Playbooks: Maintain high-quality technical documentation for each core provider, including API specifications, sequence diagrams, and configuration guides.
• Standard Operating Procedures: Create and update internal "Core Integration Playbooks" to ensure that the knowledge of how to connect to specific banking cores is centralized and repeatable.

Testing, Validation & Quality Assurance

• UAT Leadership: Lead User Acceptance Testing (UAT) for all new core integrations. Document edge cases and identify bugs specifically related to data discrepancies between the Core and the LOS.
• Engineering Liaison: Serve as the first point of contact for engineering when technical roadblocks arise during the integration build, providing clarity on core data behavior and requirements.

Scaling & Standardization

• Core Adapter Development: Assist the team in transitioning from "custom projects" to "standardized products" by identifying commonalities across core providers to help build reusable "Core Adapters."
• Implementation Support: Build the internal toolkits and technical checklists used by Implementation and Sales Engineering teams to validate core connectivity during the onboarding cycle.
• AI-first solution Mindset. Utilize best of breed tools/agents to bring velocity, scale and repeatability to our integration processes.

What You Bring to the Table

• Core Banking Awareness: You have a strong interest in—or previous exposure to—banking "Cores" (e.g., FIS, Fiserv, Jack Henry) and understand their fundamental role in the financial ecosystem.
• Technical Literacy: You are comfortable reading API documentation, reviewing data schemas, and discussing technical concepts (like authentication or payload structures) with engineers.
• Analytical Precision: You are meticulous with data. You understand that in core integrations, a single mismapped field can disrupt a loan application or account opening.
• Communication Bridge: You can navigate "bank-speak" from our clients' IT departments and translate it into "tech-speak" for our internal development teams.
• Problem Solving: You are a resourceful researcher who can dig into legacy documentation to find the specific data points needed to solve an integration gap.

Reporting: Reports to VP of Product

Salary: $75,000 - $100,000