Analytics Manager, Field Operations

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

CLEAR has over 3,000 ambassadors working in airports all across the nation. This incredible team enrolls hundreds of thousands of airport travelers in our CLEAR+ subscription service each year while ensuring our existing members’ travel experience is absolutely seamless. As we scale, we are looking to bring on an experienced Analytics leader to own and manage critical reporting and operations workflows in support of this team.

What You'll Do:

• Own our Field-facing reporting suite, working in our BI systems to streamline reports and delivery vectors in an effort to enable data-driven decisions by Field leaders.
• Partner deeply with Field Leadership to identify areas of opportunity in our airports. You’ll evaluate the potential impact of new metrics and operating frameworks, and synthesize plans that scale those ideas into actionable plans.
• Serve as a strategic thought partner in execution by contextualizing trends in the data with broader company strategy and travel market trends.
• Partner closely with Finance to set ambitious but practical airport-level growth and revenue targets.
• Work with Analytics to scope and execute experiments in our airports, creating a deep playbook of winning strategies for growing CLEAR’s flagship products.

What You Bring:

• 6+ years of experience working in business analytics, sales operations, or adjacent roles, preferably in SaaS or subscription businesses.
• Deep experience partnering with sales/field teams.
• Fluency in SQL and experience working in industry-leading BI tools.
• Ability to derive clarity from ambiguity, from framing questions to delivering recommendations.
• Strong communication skills to simplify complex analyses, defend methodological choices, and inspire action through insights.
• Collaborative mindset and emotional intelligence, you’re someone stakeholders seek out for thought partnership, not just dashboards.
• Excited to contribute to a team culture centered around curiosity, humility, and impact.

Why You’ll Love This Role:

• Impact at scale: You’ll help build out analytics at a pivotal stage, influencing how CLEAR makes decisions now and in the future/
• Autonomy & ownership: This role gives you real freedom to help shape the future of CLEAR’s product offerings.
• Mission-driven work: You’ll help us deliver experiences that truly matter, letting people move through life by simply being themselves.
• Culture that moves: A team that values curiosity, iteration, direct feedback, and bold thinking.

How You'll be Rewarded:

At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.

We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The base salary range for this role is $160,000-$190,000, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

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