Accounts Receivables Manager

The impact you’ll make

As Accounts Receivable Manager, you will lead the firm’s AR operations with accountability for performance, people, and process excellence.

• Lead all aspects of Accounts Receivable operations, ensuring client balances are accurate, up to date, and managed in line with internal controls and accounting requirements.
• Drive consistent and effective collection practices across the firm, actively managing aged debt and overdue balances.
• Act as the primary escalation point for receivables issues, resolving matters constructively and escalating risks where needed.
• Partner closely with Partners, Directors, and client teams through regular discussions to resolve billing issues, disputes, and long‑outstanding balances.
• Monitor cash collection performance and lead initiatives to improve debtor days and overall cash outcomes.
• Oversee invoice accuracy and timeliness, including submissions through client portals and coordination of vendor onboarding requirements with internal stakeholders.
• Deliver reliable bi‑weekly and monthly debtor reporting, ensuring data integrity and providing meaningful insights for decision‑making.
• Maintain clear and proactive communication with Finance leadership on performance, risks, and emerging trends.
• Provide oversight of cash application and interfirm activity in partnership with Global Finance Services, supporting timely and accurate processing.
• Lead, coach, and develop Accounts Receivable team members, setting clear priorities, expectations, and performance standards across onshore and offshore resources.
• Build a high‑performing, collaborative, and inclusive team culture with a strong service mindset.
• Identify and implement process improvements that streamline workflows, improve automation, and strengthen controls.
• Support month‑end and year‑end receivables activities and ensure audit and governance obligations are met.
• Take ownership of your professional development, staying current with emerging AR practices, technology, and industry trends.

Your expertise:

• Minimum of five years’ experience in Accounts Receivable, ideally within a professional services environment.
• Strong credit control experience, with the confidence and capability to engage directly with clients and senior stakeholders.
• Demonstrated experience leading and developing teams, including onshore and offshore resources.
• Proven ability to balance hands‑on operational delivery with people leadership and stakeholder engagement.
• Excellent attention to detail, with a strong commitment to accuracy and data integrity.
• Ability to meet deadlines and maintain high performance during peak periods such as month‑end.
• Proactive, solutions‑focused mindset with a strong sense of ownership and accountability.
• Excellent verbal and written communication skills, with the ability to convey information clearly and professionally.
• Highly collaborative team player, willing to share knowledge, ideas, and information to achieve positive outcomes.
• Strong organisational skills, with the ability to manage multiple priorities and competing deadlines.
• Open‑minded, adaptable, and resilient, with a pragmatic approach to operational challenges.
• Personable and empathetic leadership style, with the ability to motivate, support, and influence a high‑performing team.
• Commitment to continuous improvement, best practice, and service excellence.

Making an impact that matters, together: 

We are driven by our desire to create positive outcomes for our clients, communities, and people. Everything we do is with intent - the intent to make a meaningful difference. 

Our shared values are at the heart of everything we do. Living these values, including ‘taking care of each other’ and ‘fostering inclusion’, is essential to ensuring everyone feels included at work and able to reach their full potential. For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity to grow and develop. 

How you’ll be rewarded:  

We hold a simple belief – that our people’s hard work should be recognised and rewarded beyond their remuneration. The Deloitte experience is founded on concepts of trust, balance, wellbeing and the importance of personal connection.  

We offer you: 

• Flexible work arrangements – work in a way that suits you, us and our clients best     
• Subsidised professional qualifications and paid professional memberships 
• Subsidised health insurance 
• Income protection insurance 
• 22 days annual leave 
• Social events, social sports teams, and monthly firm drinks 
• A focus on wellness and well-being  
• Community focused volunteer days 
• A focus on the environment and sustainability 
• Plus much more 

Ready to bring your expertise to a place where your work truly protects what matters? We’d love to hear from you – apply today!

Please note that this advert will continue to run until all positions are filled. 

We believe the strongest teams are made up of diverse individuals and we are proud to be an equal opportunities employer. We recognise that women and individuals from under-represented backgrounds may hesitate to apply if they don't meet all criteria. If you're passionate about this role and believe you have the skills, we encourage you to apply, even if your experience, ideal working hours or qualifications aren't a perfect match.

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