Complex Social Worker

Summary Join Our Team at Mercy Medical Center – Now Hiring a Complex Social Worker! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family. Responsibilities Utilizes strong clinical and social expertise to assess complex patient care needs, coordinate care across the continuum, and engage with patients/families to ensure safe, timely patient discharge plans to the next level of care. Serves as an expert resource for complex cases and acts as a consultant to other care team members regarding clinical, psychosocial, and resource needs. Provides comprehensive bio-psychosocial assessments for complex patients (e.g., high-cost, long stay, and/or difficult to place) to include timely and appropriate planning to advance the discharge plan and ultimately reduce length of stay. Maintains a smaller caseload of select complex patients, as specified by hospital criteria, that requires increased attention and intensive care coordination due to discharge barriers. Monitors hospital patient census to identify early intervention opportunities where multiple levels of discharge barriers are present. Serves as a specialist on issues related to complex psychosocial and discharge needs, end-of-life care planning, resource needs, etc. Provides resource information necessary to aid patients/families in decision making and discharge planning. Partners with and serves as an expert resource to other social work staff and interdisciplinary team members concerning complex social determinants of health, situational dynamics, financial, legal, and social needs. Assists Social Work Director in establishing criteria and implementing policies related to complex case identification and discharge planning. Incorporates continuous process improvements to reduce length of stay and optimize financial metrics. Documents social work interventions accurately, consistent with departmental guidelines for content and timeliness. Participates effectively in interdisciplinary plan of care, including communication with physicians and staff, and participation in complex case meetings with hospital leadership. Performs other duties as assigned. Requirements Must possess a degree in Social Work MSW with 2 years post graduate experience in health care setting Fluency in Spanish preferred. Minimum of LMSW or LCSW. LCSW-C preferred Benefits Benefits Eligibility is based on your scheduled FTE status and Job Category Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees 403(b) retirement plan with generous company match and “catch up” provision Paid Time Off (PTO) & company paid holidays Tuition reimbursement Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program Employer paid Short & Long Term Disability benefits for eligible employees Voluntary Benefits Discounts on auto & home insurance and Verizon plans Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values EEO Statement Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas. Utilizes strong clinical and social expertise to assess complex patient care needs, coordinate care across the continuum, and engage with patients/families to ensure safe, timely patient discharge plans to the next level of care. Serves as an expert resource for complex cases and acts as a consultant to other care team members regarding clinical, psychosocial, and resource needs. Provides comprehensive bio-psychosocial assessments for complex patients (e.g., high-cost, long stay, and/or difficult to place) to include timely and appropriate planning to advance the discharge plan and ultimately reduce length of stay. Maintains a smaller caseload of select complex patients, as specified by hospital criteria, that requires increased attention and intensive care coordination due to discharge barriers. Monitors hospital patient census to identify early intervention opportunities where multiple levels of discharge barriers are present. Serves as a specialist on issues related to complex psychosocial and discharge needs, end-of-life care planning, resource needs, etc. Provides resource information necessary to aid patients/families in decision making and discharge planning. Partners with and serves as an expert resource to other social work staff and interdisciplinary team members concerning complex social determinants of health, situational dynamics, financial, legal, and social needs. Assists Social Work Director in establishing criteria and implementing policies related to complex case identification and discharge planning. Incorporates continuous process improvements to reduce length of stay and optimize financial metrics. Documents social work interventions accurately, consistent with departmental guidelines for content and timeliness. Participates effectively in interdisciplinary plan of care, including communication with physicians and staff, and participation in complex case meetings with hospital leadership. Performs other duties as assigned. Must possess a degree in Social Work MSW with 2 years post graduate experience in health care setting Fluency in Spanish preferred. Minimum of LMSW or LCSW. LCSW-C preferred