Route Analyst

Job Posting Title Route Analyst ID 2026-10134 Job Locations US-CA-San Bernardino Job Post Information* : Posted Date 4/8/2026 Location : Location US-CA-San Bernardino Job Post Information* : External Company Name ImageFIRST Healthcare Laundry Specialists Job Post Information* : External Company URL https://www.imagefirst.com Location : Address 722 South Allen Street Location : Postal Code 92408 Category Service Support Type Regular Full-Time Create loyal customers by utilizing all resources available. Strict compliance with and all DOT / Safety requirements. Ensure consistent daily interaction with all Route Sales Drivers through Face to Face Check-In. Conduct regular "Deep Dive analysis to ensure potential Revenue/EBITDA opportunities are captured. Serve as the locations voice of the customer and voice of the Route Sales Driver. Train, develop, and evaluate Route Sales Driver to assure that their individual performance meets the requirements of their job description goals. Serve as liaison with General Manager, Plant Manager, Office Manager and Service Leaders. POSITION RESPONSIBILITIES I - Compliance/Analysis: Face to Face Check-In - Utilizing the Face to Face Checklist on the Intranet (LINK) Fleet Safety/Maintenance: Oversee all truck maintenance, monitor fleet requirements, handle billing issues, monitor and maintain required truck supplies. Report Analysis: Utilize systems to identify revenue and EBITDA opportunities. II - Help Create Loyal Customers Quality: Work with Route Sales Drivers, Service, and Production Leadership as needed to ensure we are delivering consistent high quality at all times. Onboarding/Ongoing Training: Participate in Route Sales Driver Onboarding and initial six week training. Problem resolution /Customer Service: Improve Customer Loyalty through excellent interaction and complete resolutions to any customer concerns. New Account Set up and Follow Up Develop and maintain other reports as required by the General Manager Initiative - Initiate new ideas to get the job done by going beyond the normal performance expectations of the position. Goodwill - Develop customer relationships by phone and travel to accounts as necessary REQUIREMENTS Minimum of three years' of experience within route sales management Must possess a valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe. This role occasionally requires covering delivery routes in the absence of regular drivers; therefore, candidates must meet DOT eligibility requirements and be comfortable operating company vehicles as needed. Proven Leadership: Ability to lead and direct co-workers and associates to streamline production, improve productivity and increase profitability. Salesmanship: Ability to identify needs and customer relationship for our products and services Knowledgeable: Practical insight specific to the textile services industry and operations. Decision Making: Identify problem/root causes and develops alternative courses of action and makes decisions that are based on logic assumptions which reflect factual information. Communication: Excellent oral, written, phone and face to face communication skills with associates, customers and manager s. Required Competencies: Be Respectful: Value all we come in contact with Be Remarkable: Create a positive moment with every interaction Be Safe: Keep ourselves and those around us safe Be Honest: Be guided by truthfulness in all we do Benefits: Weekly pay Medical, Dental, Vision Pet, Legal, and Hospital Indemnity Insurance 401k (match) Paid Time Off Package Paid Parental Leave Tuition Reimbursement Referral Program Great company culture Collaborative team environment EOE / Drug-Free Workplace We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.