Swedish Food Market & Bistro Team Leader, IKEA Damansara

• You will lead your team in SFM & Bistro by example and spend 80% of your time on the floor listening, acting, helping and supporting customers and co-workers.
• You ensure the daily operational routines and actions set out by my manager for the area are implemented.
• You will also ensure that the IKEA Quality and Food Safety Policies and routines are followed.
• You will create a “safety first” culture where co-workers are encouraged to raise and discuss concerns and solutions.
• You will ensure there is the right number of co-workers in the right place at the right time to run my area successfully.
• You will support and coach the colleagues on the job so they can meet the needs of our customers and grow professionally.
• During unexpectedly quiet times, you will initiate commercial activities that attract store visitors and increase the take-up rate, or take other actions to secure productivity.
• You will lead by example and am a good ambassador for the IKEA store in all contact with our customers.
• You will have a daily dialogue with our customers to get continuous feedback about their experiences and to learn more about their needs and wants and then take action based on their input.
• You work actively to create an environment where the IKEA culture is a strong and living reality, and diversity is valued, to ensure IKEA Food is regarded as a great place to work.

• You have experience working in hotel, restaurant, tourism or business administration and proven leadership abilities.
• You possess decision-making and problem-solving abilities with the drive to make things happen.
• You have general experience in a fast-paced and high volume restaurant or kitchen operation, with proven leadership abilities and commercial acumen in ensuring effective cost and resource management.
• You are service-oriented, able to support the retail peak periods of the store and possess excellent communication and interpersonal skills to interact actively with both internal and external visitors to IKEA.

Important Note:
You are invited to the Life at Home journey with IKEA. Click >>here* to begin your journey. Kindly note that your job application will be processed when you complete the assignment. 

*If you can't access the link, please go to the original job posting at Smart Recruiter. 

 

Working with us has its rewards

Wherever you work within IKEA Southeast Asia, you enjoy a wide range of benefits. Here are just some of them:

IKEA discounts

Co-workers are our most values customers and are entitled to a 15% discount on any home furnishings and food sold in our stores, from the first day of work.

Flexi benefits

We offer flexi benefits to cater our co-workers who are in different life stages with differing benefits needs. Within an annual Flexible Spending Account, co-workers can claim against dental, optical, fitness memberships or classes, vaccination or immunisation, non-insured outpatient medical expenses, health screenings, health supplements, IKEA purchases, health aid & equipment and mental health.

Maternity and paternity leave

We give mother four consecutive months of maternity leave and father receives four weeks of paid time off after a baby has arrived to help share the joys – and responsible – at home.

Gifts

We enjoy special occasions together and give tokens to mark birthdays, marriage, the arrival of a baby. We reward loyalty through our Long Service Awards/

Work environment

As home furnish experts, we take pride in providing inspiring workplaces that showcase IKEA products and create a relaxed, open atmosphere where we work side by side.

Incentive plan

All co-workers may earn an annual financial reward when we meet our shared business objectives.

Free Parking

All co-workers are given free parking.

 

Please apply by 15 April 2026.