Front Desk Receptionist

The Role

As a Receptionist at Freedom Ford, part of the Generation Auto Group, you are the first point of contact for our customers, vendors, and team members. You play a key role in creating a welcoming and professional environment while supporting daily administrative operations. Your friendly attitude, strong communication skills, and attention to detail help ensure an exceptional customer experience from the moment someone walks through our doors or calls the dealership.

Your Impact

The primary functions of this role include, but are not limited to:

• Greet customers promptly and professionally upon arrival
• Data entry
• Light clerical work
• Processing payments
• Answer and direct incoming phone calls to the appropriate departments
• Maintain a clean, organized, and welcoming front desk and lobby area
• Assist with customer inquiries and provide general dealership information
• Coordinate with Sales, Service, and Management teams to ensure smooth communication

Who You Are

• Friendly, dependable, and customer-focused
• Strong verbal and written communication skills
• Comfortable multitasking in a fast-paced environment
• Organized with strong attention to detail
• Proficient with basic computer systems (email, scheduling, data entry)
• Previous receptionist or customer service experience is a plus
• Professional appearance and positive attitude are a must

What We’ll Give You

• Paid Time Off – Relax, refresh, and recharge
• Medical Insurance – Stay covered and healthy
• Dental Insurance – Keep your smile bright
• Vision Insurance – See life clearly
• Voluntary Life, Accident & Critical Illness Insurance – Extra protection when you need it most
• 401(k) with Employer Contribution – Invest in your future
• Paid Holidays – Enjoy well-deserved breaks
• Employee Purchase Program – Exclusive discounts
• Perks & Discount Program – Shopping, travel, and more
• Monthly Employee Celebrations – Fun events all year long
• A/C & Heated Shop – Comfort year-round
• Paid Manufacturer Training – Learn and earn
• Company-Supplied Uniforms – We’ve got you covered

Who We Are

Generation Auto Group is a family-owned and operated dealership group proudly serving our communities for over 30 years. Owned by the Catalanotto family, our organization is built on integrity, transparency, accountability, reliability, and discipline.

Our dealerships include

• Generation Kia – Bohemia, NY
• Generation Buick GMC – Bohemia, NY
• Auto World Kia – East Meadow, NY
• Nutley Kia – Nutley, NJ
• Rock Ridge Nissan & Infiniti – Denville, NJ
• Freedom Ford – Iselin, NJ

We are deeply rooted in the communities we serve and committed to developing local talent. At Generation Auto Group, employees are supported, valued, and given opportunities to grow their careers while delivering exceptional service to our customers.