Executive Director & President, PayPal Giving Fund Canada

The Executive Director & President (ED), PPGF Canada’s specific responsibilities will include: 

Strategy and governance 

• Support the PPGF Canada board and officers in developing a strategy for growth in Canada through partnerships with leading internet businesses. 

• Develop insights into the needs and behaviors of donors, partners and charities to inform PPGF Canada’s strategic development. 

• Support the board and other organizational stakeholders with information and direction, planning, attending and participating in board meetings as required. 

• Coordinate with PayPal Canada internal and external legal counsel and auditors to ensure appropriate support and professional advice is provided to the Canada entity, so that it remains compliant with relevant laws and regulations. 

• Ensure the charity completes and submits required returns, including fundraising licenses, annual returns, and all regular compliance reporting to the CRA and other applicable regulatory bodies. 

Wider leadership responsibilities 

• Member of the PPGF senior management team, contributing to PPGF’s overall strategy and effectiveness. 

• Will be expected to help drive an area of key strategic importance for PPGF, expected to be external relations in North America (Canada and the US), through profile-raising activities such as networking and participation in nonprofit conferences and thought leadership events. Some international travel (mostly to the US) will be required in the role. 

• Will be responsible for driving our collaborations with 1-2 groups of stakeholders, such as the Social Impact team at PayPal. 

Financial and operational management 

• Financial management & accounting: Liaise with the CFO and finance team to ensure appropriate oversight of financial accounting standards, day-to-day operational accounting, the setting of annual budgets, the completion of monthly charity payouts, returned cheque resolution. 

• Reporting & controls: Work closely with the CFO and finance team to establish appropriate financial controls, manage local vendor relationships, and ensure the timely preparation and communication of financial reporting materials, metrics, and monthly and annual financial statements to the board and regulators. Coordinate to ensure successful annual audit and regulatory filings completion. 

Partner integration and product management 

• Oversee the processes and data inputs to ensure the integrity of the PPGF Canada directory and enrollment process, including ongoing maintenance through regular updates.  

• Ensure partner integrations meet required Canadian disclosure and regulatory requirements, and the operational needs of PPGF. Review and execute partner contracts/agreements in collaboration with legal, and represent PPGF and PPGF Canada in partner meetings. 

• Will take the lead in managing 1-2 of our partner relationships globally. 

Customer support and relationship management 

• Coordinate with PayPal Account Manager(s) and relationship managers to ensure the effective provision of additional support for major partners and charities. 

• Work with PPGF operations staff to oversee and ensure the effective delivery of outreach and operational messages to donors and benefitting charities by email and on occasion direct mail.  

• Manage and oversee all vendor relationships for PPGF Canada, including contracting, briefing on project/service requirements and expectations, risk management, billing, and deliverable approvals. 

Marketing and communications 

• Coordinate with marketing team to maintain and update the PPGF Canada website, and to develop and manage external comms content and presence where applicable. 

• Work with PPGF marketing team, PayPal Canada and other partners to create and coordinate co-marketing activities. 

• Drive PPGF Canada thought leadership work (including research, speaking engagements, sponsorships/marketing partnerships), and promotion of PPGF to charities and stakeholders. 

People management responsibilities 

• Responsible for managing two team members with operational and marketing remits. 

• Contribute toward the team building and development of the larger global PPGF team. 

• The role will also effectively collaborate with a large network of supporters and stakeholders across PayPal’s matrixed structure. 

The ED, PPGF Canada will also be expected to perform other duties deemed necessary for the effective management of the organization's Canada operations. 

Qualifications and experience 

The ED, PPGF Canada will have the following experience and attributes: 

• Extensive and varied experience in nonprofits, as well as experience working within larger organizations. 

• Demonstrated excellence in overseeing finance, accounting, budgeting, control, and reporting. 

• Strong data analysis skills, and comfort working with (and making decisions based on) large datasets. 

• Skills in leading and managing operations, communications and/or marketing. 

• Strong experience in technology-focused organizations launching products or initiatives.  

• An MBA or equivalent professional degree or equivalent experience. 

• An understanding of governance and compliance, including fundraising compliance, in the charity sector and/or payments sector. 

• Established network across the Canadian (and ideally North American) charity sector preferred. 

• Ability to work at the PayPal Canada office in person at least 3 days per week. 

Personal style: 

• An accountable and entrepreneurial leader, who thrives on work with fast-paced, action-oriented colleagues. 

• Mature and proactive, with evidence of having worked across lines to build relationships and achieve results. 

• Strong analytical and business process improvement skills, with experience interpreting a strategic vision into an operational model. 

• A collaborative and flexible style, able to handle ambiguity and dependencies on external organizations, with a strong service mentality.  

• An effective communicator, with strong oral (including public speaking) and written skills. 

• Able to demonstrate a commitment to the leadership principles, values and working behaviors of PayPal Giving Fund.