Sr. Associate I, Product Development, Security & Operations (DevSecOps)

Summary of Position:

We are seeking a Senior Salesforce DevOps Engineer with strong Salesforce Admin capabilities to support, automate, and govern Salesforce releases across multiple environments. This role blends Copado-based DevOps ownership with hands-on Salesforce administration, ensuring platform stability, security, and scalability.

The ideal candidate is equally comfortable managing CI/CD pipelines, Git-based version control, and environment governance, while also handling core Salesforce Admin responsibilities such as user access, configuration changes, environment readiness, and release coordination in large enterprise orgs. 

Key Responsibilities:

Salesforce DevOps & CI/CD

• Own and manage end-to-end Salesforce CI/CD pipelines using Copado for metadata and configuration deployments
• Define and enforce branching strategies (feature, develop, release, hotfix) aligned with enterprise release models
• Configure and manage Copado pipelines, user stories, validations, promotions, and rollback strategies
• Drive DevOps best practices for source-driven development and controlled deployments.

Source Control & Development Tooling

• Manage Salesforce source control using Bitbucket (branching, PR workflows, merge strategies)
• Enforce Pull Request reviews, peer approvals, and gated deployments
• Support developers using VS Code with Salesforce extensions and Git integrations.

Salesforce Administration Capabilities

• Perform and support core Salesforce Admin activities, including:
  • User creation, role hierarchy, profiles, permission sets, and permission set groups
  • Access provisioning, revocation, and compliance checks
• Manage and deploy declarative configurations such as:
  • Flows, validation rules, page layouts, record types, custom settings, and custom metadata
• Support environment readiness by validating org configurations before and after deployments
• Partner with security and access management teams to ensure least-privilege access and audit compliance.

Release, Environment & Org Management

• Plan and execute regular releases, hotfixes, and emergency deployments
• Manage sandbox strategy, environment refreshes, post-refresh tasks, and access reconfiguration
• Coordinate release activities with developers, QA, and business stakeholders
• Troubleshoot deployment failures related to metadata conflicts, dependencies, or org configuration.

Quality, Security & Compliance

• Integrate code quality and security checks into DevOps pipelines (static analysis, validation gates)
• Maintain deployment traceability, approvals, and audit logs
• Support enterprise change management and compliance processes (e.g., Jira, ServiceNow, Confluence)

Collaboration & Leadership

• Act as a Salesforce DevOps & Admin SME for delivery teams
• Mentor developers and junior admins on Copado, Git, Salesforce Admin best practices
• Drive continuous improvement across DevOps maturity, automation, and governance

Key Requirements/Minimum Qualifications:

Must-Have

• Experience as Salesforce DevOps Engineer with strong Salesforce Admin capabilities to support, automate, and govern Salesforce releases across multiple environments.
• Strong hands-on experience with Copado (admin, pipelines, promotions, rollback)
• Proven experience with Bitbucket and enterprise Git branching strategies
• Hands-on Salesforce Admin experience (profiles, permission sets, flows, configurations)
• Proficiency with VS Code and Salesforce development extensions
• Strong understanding of Salesforce metadata, deployment dependencies, and org governance.

Good-to-Have

• Experience working in DevSecOps or regulated enterprise environments
• Familiarity with ServiceNow, Jira, Confluence, or similar ALM tools
• Exposure to Salesforce DX, CLI automation, or scripting
• Salesforce Admin, Copado, or DevOps certifications.

What Success Looks Like

• Stable, predictable Salesforce releases with minimal rework
• Strong alignment between Admin changes and DevOps pipelines
• Reduced manual effort and post-deployment issues
• High audit readiness and platform reliability.

Work hours: 1 PM to 10 PM IST

Relocation assistance: Yes

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