Position Type:

Permanent

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

As a Physical Infrastructure System Administrator on the Site Reliability Engineering team, you will be responsible for being a practitioner for the physical hardware configurations and virtualization solutions across Medavie. This role will ensure that all best practices are encouraged, adopted, and applied to the Medavie infrastructure and development projects of all types. This will be achieved by learning, adapting, and encouraging new processes and technologies throughout Medavie IT.

This position is within the Medavie Shared Services IT team and will be working with IT staff across Medavie Inc., Medavie Blue Cross, Medavie Health Services, and our partner Blue Cross organizations.

At Medavie, an Infrastructure System Administrator will be responsible for learning and supporting the automation and implementation of routine maintenance tasks of our physical and virtual environment; supporting and troubleshooting issues on our physical and on‑premises server infrastructure; delivering operational and project-specific solutions for internal objectives; and performing other routine and emergency tasks. This is not a Cloud Engineering role—this position is for a team member to support managing and administering on‑premises IT infrastructure.

This role will also ensure continuous support of implemented technologies including, but not limited to, on‑call rotations, patching, after‑hours implementation, and application development team support. This role shares focus between:

Physical hardware and virtualization
Containerization and automation

The successful candidate will have experience managing physical server installation and configuration (i.e., “rack and stack”), specifically in the deployment of critical virtualization and maintenance solutions, and experience with virtualization solutions such as VMware and Hyper‑V.

Key Responsibilities:

Supports the design, development, and documentation of the deployment management policy, process, and some procedures
Supports the assessment, analysis, planning, and design of release deployment packages, including assessment of risk and audit compliance
Contributes to the availability management process and its operation; performs defined availability management tasks
Ensures that services and components meet and continue to meet all agreed performance targets and service levels
Works with Unix, Windows, Platform Engineering, Network, Database, and other infrastructure teams to implement end‑to‑end solutions
Ensures monitoring and self‑healing strategies are implemented and maintained to proactively prevent client disruptions
Leverages and implements virtualization and infrastructure for repeatable delivery and highly available client solutions
Responds to service requests, interacts with internal teams, provides technical support, and provisions necessary server infrastructure services and components for various projects

Required Qualifications:

Education: Bachelor’s degree or College Diploma in a related field of study and/or equivalent experience
Experience: Minimum 5+ years in a data centre operations/system administration role

Other Qualifications:

2+ years of experience working with physical hardware in a data centre (servers, networks and cabling, storage)
5+ years of experience with virtualization solutions, including VMware vSphere
2+ years of experience with server administration (Windows and Linux)
3+ years of experience in data centre management and disaster recovery solutions/technologies

Language Skills: English, written and spoken. French would be considered an asset.

Security Clearance Requirement: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B).  This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.

What’s in it for you?

What makes us a different kind of employer? Our award‑winning culture, a team who really cares, and unmatched training and support, all dedicated to ensuring you are set up for success.

What we offer:

Permanent full-time position with opportunity to grow in a well-established organization
Flexible work arrangements and emphasis on work-life balance
Remote and hybrid work options
Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day
100% employer-matched Defined Contribution Pension Plan• Annual Incentive Bonus which recognizes your contribution to our success.
In addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program.
An organization where we encourage personal learning and growth with opportunities for career development

Pay Range:

$73,465 - $91,831

#CBM2

#LI-VS1

This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation.

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Our recruitment process may involve automated tools, including AI, to assist in screening applications.

If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.

Physical Infrastructure System Administrator

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