Data Consulting Specialist

Position Summary

Reporting to the Manager, Data Consulting, the Data Consultant will have a wide range of duties; all of which are in the spirit of ensuring customer success through the successful execution of the client data and onboarding. As part of Assent’s Data Consulting department, the Data Consultant will play an integral role in managing client data and decisions in the Assent Platform.

Key Requirements & Responsibilities 

• Participate in Implementation kickoff to set data best practices and data workshop requirements

• Conduct data workshops;

• Transform, reform, and adapt client data to meet best practices;

• Conduct data consultation calls with account team members and clients;

• Hold a “book” of assigned accounts - be responsible for knowledge related to these accounts

• Ensure timely communication and responsiveness to external and internal stakeholders

• Collaborate with other PS departments to continually  improve and enhance processes

• Submit tickets for assigned accounts;

• Communicate directly with clients regarding progress, status, timelines, and questions;

• Assist in Data Operations responsibilities when needed;

• Responsible for all tasks in regards to data;

• Communicate, track, and present KPIs/metrics, issues, and status to stakeholders;

• Analyze, review, and report on client data using SQL data tools;

• Consult client on best data practices

• Being a power-user of Assent products;

• Collaborate and work with DMT on custom tickets;

• Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent.

This is not an exhaustive list of duties. Responsibilities may be altered and/or added from time to time to meet business needs.

Your Knowledge, Skills and Abilities

We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications

• Bachelor’s Degree/Higher diploma from recognized learning institution in Information Systems/Computer Science;

• Minimum 3-4 years related work experience;

• Great verbal and written communication skills, primarily in English, however proficiency in additional languages would be an asset;

• Advanced Excel skills - able to leverage all Excel functions to analyze and report complex datasets;

• Solid SQL skills, ability to update/retrieve data independently;

• Experience in integrations and API

• Excellent understanding of data management and analysis principles;

• Computer proficiency using MS Office Suite and Google Applications, able to leverage functions to find efficiencies and improve productivity using defined tools;

• Self-starter with effective time management skills with the ability to adhere to assigned deadlines and prioritize effectively;

• Solutions-first attitude who is self-motivated to proactively engage with our clients to solve data puzzles;

• You anticipate, understand, and respond to the needs of others and are proactive about communicating;

• You are poised, professional, and comfortable leading discussions with client decision-makers, end-users, and IT professionals;

• You are proficient in the use of MS Office Suite, Google Suite, and other office productivity tools.

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform the aforementioned duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Assent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Life at Assent

Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact talent@assent.com and we will be happy to help.  

We use AI to support parts of our recruitment process, such as note-taking and initial shortlisting based on job-related qualifications. AI does not make hiring decisions. All candidates will speak with a real person, and final decisions are always made by our recruitment team.