Quality Manager *Internal applications only*

As the site Quality Manager you will be working closely with the General Manager and Quality team, the Quality Manager will be responsible for managing all Quality risks and opportunities across the site.

Working hours: Monday to Friday, 8.00-16.00

Key Duties of a Quality Manager: 

• Adhere to and promote best practice in accordance with company Health and Safety requirements.
• Successfully manage and exceed customers’ expectations on matters relating to food safety, quality and hygiene.
• Represent the Quality Team within the site Senior Management Team.
• Effectively manage and motivate site quality to achieve commercial, site and Quality objectives within the agreed timelines.
• Measure site standards across all operations in line with business, customer, legislative requirements, ISO9001 and ISO13485.
• Management of the Quality Management System and Operating Procedures including Operations, allergen management and pest control.
• Work collaboratively with internal and external customers to effectively deliver change, improvements and new products to the business whilst always demonstrating the business behaviours.
• Review and audit the QMS and site with regard to product safety and quality to ensure that all processes are maintained to the highest standards in line with the Quality Management System, customer requirements, ISO9001 and ISO13485.
• Act as the site HACCP Team Leader ensuring development and monitoring of the site HACCP system in accordance with Customer standards.
• Use root cause analysis to ensure that any deviations to the agreed standards including customer complaints are investigated and acted upon to minimise any future risks.
• Manage the training and development of new starters within own department and provide on-going training in line with ISO9001 and ISO13485 standards.
• Champion customer complaint reduction for the site and develop and report on leading measures.
• Undertake such other duties as may be required from time to time, that reasonably fall within the scope and grade of the post.

• Previous experience working within or supplying leading retailers or major brands.
• FMCG Food storage and distribution background, preferably in ambient, products.
• Experience managing and being accountable for a site QA.
• Having previously worked to KPI’s / deadlines.
• Previous management of Food Safety, Legality and Quality products using multi discipline teams.
• HACCP - Level 3.
• Food Hygiene – Level 3.
• Good working knowledge of MS Office (eg. email / Word / Excel).
• Understand and apply Root Cause Analysis Tools.
• Certified Internal Auditor or ISO9001 / ISO22000 Lead Auditor is desirable.

As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave – Competitive holiday entitlement of 33 days inclusive of the bank holidays.
• Company Bonus  – We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme 
• Private Medical Cover – This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa
• Pension scheme – we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 8% employer
• Life Assurance -  x4 your annual salary 
• Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!