Sr. Field Technician – Southern Oregon

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

T-Mobile is seeking a highly skilled Sr. Field Technician to support and strengthen our network operations in the Southern Oregon area. This role serves as a technical leader in the field — driving network performance, leading outage resolution efforts, and mentoring the next generation of technicians in both technical expertise and operational excellence. The Sr. Field Technician provides advanced support across radio access networks, backhaul, disaster recovery, data services, and location-based services, ensuring our network remains resilient and customer-ready. Success in this role is defined by effective project execution, rapid technical problem-solving, continuous process improvement, and the development of a high-performing field team. Join T-Mobile and play a critical role in delivering the reliable, industry-leading network our customers depend on every day.

This role acts as a technical leader supporting network operations and mentoring junior technicians in technical theory and operational discipline. It provides technical direction and support for network performance, outage resolution, and project-related escalations within and outside the immediate team. The role requires advanced understanding of radio access networks, backhaul, disaster recovery, data services, and location-based services. Success is measured by effective project management, technical issue resolution, process improvements, and team development. The work impacts organizational network reliability and customer service through improved operational efficiency and technical expertise.

Job Responsibilities:

• Provide technical direction and support to improve network performance and resolve outages within and beyond the immediate team
• Lead key projects and initiatives, guiding junior technicians and reporting progress and challenges effectively
• Identify and develop process improvements related to maintenance and repair activities, recommending implementation to management
• Create training materials and facilitate training sessions to maintain and enhance team technical skills and knowledge
• Also responsible for other duties/projects assigned by business management as needed

Education and Work Experience:

• Bachelor's Degree OR combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
• 4-7 years - Experience in Switch operations and maintenance, with a proven track record of success.
• 4-7 years - Wireless telecommunications or other related experience.

Knowledge, Skills and Abilities:

• Radio Frequency Engineering (Required)
• Nokia RAN equipment and Ceragon Microwave Equipment experience (Required)
• Electronics (Required)
  • Expert operational knowledge and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems, and AI.
• Problem Solving / Troubleshooting - Solves problems using creativity and innovation. (Required)
• Computer Fluency with ability to use programs such as Microsoft Office Suite (Required)
• Communication (Required)
  • Excellent verbal and written communication skills
• Attention To Detail (Required)
• Self-motivated; exhibits initiative in achieving company goals and objectives.
• Leadership skills and ability to prioritize and complete multiple tasks.
• Able to work both independently and in a team environment.
• Flexibility with ever-changing environments and priorities.
• Flexible hours are a must. Day and night work is part of the job, as well as being part of an on-call rotation for the market, which includes weekends and holidays.

Licenses and Certifications:

• At least 21 years of age to drive a company vehicle
• Legally authorized to work in the United States

Travel:

• Travel Required (Yes/No): Yes

DOT Regulated:

• DOT Regulated Position (Yes/No): Yes
• Safety Sensitive Position (Yes/No): No

Base Pay Range: $29.88 - $53.90

Corporate Bonus Target: 10%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ349960&paradox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.