Front of House and Event Assistant

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Front Of House and Event Assistant

Location: London

About the role:

You'll be the go-to person for hospitality, event support and day-to-day workspace upkeep. Working across front of house, meeting rooms, kitchens and communal spaces, you'll coordinate everything from client-facing event catering to stock management and general housekeeping. We're looking for someone who takes pride in creating welcoming, well-run spaces and who builds easy rapport with colleagues and senior clients alike. Success means the office feels looked after, guests who feel valued, and operations that run without a hitch.

What you will be doing:

Event Catering and Support

• Act as the point of contact for meeting hosts, ensuring they have everything they need
• Prepare and reset meeting rooms between sessions, including furniture and stationery
• Serve meeting catering including hot drinks, snacks, breakfast and lunch (food provided by external caterers; no food preparation required)
• Provide basic IT support for meeting room technology (full training provided)

Kitchen and Communal Areas

• Set up the main kitchen each morning for company breakfast, laying out cereals, bread, spreads and fruit
• Restock four satellite kitchens throughout the day with coffee, milk, sugar and hand towels
• Track stock levels for essentials (milk, bread, fruit and supplies) and place weekly orders
• Keep on top of crockery and cutlery throughout the day: collect, run the dishwasher and return items to storage
• Look after furniture and plants across communal spaces, flagging any damage for repair

General Housekeeping

• Restock toilets and showers on each floor with sanitary and hygiene products
• Maintain an accurate inventory of housekeeping supplies
• Change bins as needed and dispose of rubbish
• Report breakages, damage and safety issues promptly
• Handle minor cleaning duties such as wiping down tables between events and dealing with spillages

Front of House

• Welcome clients, visitors and guests with professionalism and warmth
• Cover reception when colleagues are unavailable
• Support other ad hoc duties as they arise

What you need to be great in this role:

• Experience in a hospitality, front of house or customer-facing role
• A natural ability to make people feel welcome, including confidence interacting with senior stakeholders and high-profile visitors
• Strong organisational skills with the ability to prioritise tasks independently across a busy working day
• A proactive, solutions-oriented approach: you spot what needs doing and get on with it
• Clear, professional communication skills
• Reliability and punctuality, with a genuine pride in maintaining high standards
• Comfort using basic workplace technology (e.g. email, ordering systems, AV equipment); training will be provided where needed

Req ID: 16512

#LI-CK1 #LI-ONSITE #LI-JUNIOR