Director, Visa Direct Product & Commercialization

Visa Direct is a payment service that Visa provides to clients (sending and receiving financial institutions, processors, merchants and service providers) to facilitate fund transfers/disbursements to accounts around the world using push payment technology. Visa Direct consumer and business applications include person-to-person (P2P) transfer, person to micro-business transfer (e.g., payouts to shared economy providers), funds disbursement (e.g. insurance claim disbursements), and more.  The push payments market is estimated to be more than USD 80 Trillion of payment volume globally.

The candidate will report to the Senior Director, LAC Visa Direct Product & Commercialization and dotted to the Head of Visa Direct Andean Region. He or she and will support the commercialization, expansion, go-to-market strategy and product management of Visa Direct in the Andean region (Colombia, Peru, Ecuador and Venezuela), including product capacitation activities, supporting the Visa Direct pricing and deal framework, driving and coordinating partnerships, enablers engagement, managing an integrated opportunities pipeline in collaboration with key internal functional leads including specialized sales, country teams, client services, technology, risk, B2B marketing, pricing, etc. to ensure the required level of Visa Direct knowhow to support clients.

This includes continually assessing the country ecosystem readiness, support for designing the architecture of new Visa Direct programs, monitor programs performance, continuous support for fast funds and account funding implementation, etc.

The candidate should also come-up with new ideas, non-traditional channels, use cases and build partnerships to grow and scale Visa Direct.

Inherent in Visa Direct team are sporadic and unplanned activities that support the strategic interests of the business.  The person may be tasked with evaluating market disruptions and assist with defining plans to address as the competitive and regulatory landscape evolves.

Responsibilities:

• Visa Direct product management, including end-to-end service management and operation oversight of Visa Direct in the Andean region (Peru, Colombia, Venezuela and Ecuador)
• Lead Visa Direct commercialization and Go-to-Market strategy
• Equip sales teams to independently sell Visa Direct
• Support specialized sales, business development, and core products teams to develop Visa Direct deal structure (incentives, pricing, terms, and execution)
• Work closely with internal business areas, to identify and assess partners who can support Visa Direct expansion strategy and drive adoption
• Work with cross-functional teams within Visa to do internal alignment and get buy-in during yearly planning process (Visa Direct team members, business development, merchant sales & acquirer, core products, marketing, client services, technology, risk, government relations, etc.)
• Deliver ad hoc analysis as needed to support Visa Direct team as a whole
• Continuously monitor the market landscape for competitors, trends and regulations that may have an impact on Visa Direct.
• Identify clients needs in order to evolve the value proposition of Visa Direct products.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Required Qualifications:

• BA BS required. Post Graduate degree in Business Administration or Engineering strongly preferred
• Minimum 8 years of experience with payments, or digital solutions
• Excellent communication, story-telling and presentation skills necessary in Spanish and English
• Expert level PowerPoint and advanced level excel skills required
• Communication skills are critical in this role both written and oral.  The role will require extensive collaboration with multiple teams
• Critical thinker, strong organization skills, ability to summarize findings from data, curiosity to deep dive on root cause of trends
• Ability to identify key strategic issues and to generate and deliver creative and innovative solutions to problems and opportunities
• Detailed oriented, is expected to ensure highest level of quality and rigor in market analysis
• Strong team player, self-motivated and the ability to work independently at coordinating cross functional activities, obtain buy-in and elevate issues at critical junctures appropriately
• Curiosity about financial/payment industry and a desire to roll up your sleeves to help take open-ended and ambiguous areas of interest and help to bring clarity to the team
• Travel to the Andean markets may be required up to 20% of the time.

 

Preferred Qualifications:

• Good understanding of the banking and payments landscape in Andean region
• Expertise in cross-border and non-card payments.
• Knowledge of Visa, payment industry, Fintech as well as P2P and funds disbursements market experience, for both domestic and cross border flows.
• A good network of technology service suppliers around those countries
• Close affinity with scheme based payments (card networks, swift, blockchain…)
• Experience in working with API and ISO standard financials services systems

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.