Site Reliability Engineer - Director- Infrastructure Production Management & Reliability Engineering

Profile Description

We’re seeking someone to join our Enterprise Technology team as a Site Reliability Engineer, in Enterprise Computing (EC) to accelerate the culture of resilience and transformation on observability and SRE adoption. The candidate would be involved in multiple SRE initiatives including scripting, automation, observability, error budget, SLI, SLO and SLA. The candidate will be working alongside Operations team and Developing applications teams to optimize multiple areas such as monitoring, incident response, post-mortem/root cause analysis, capacity planning and data integrity.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities.

This is Director position that maintains the stability and reliability of the organization's infrastructure systems, ensuring optimal performance and availability to support business operations.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you’ll do in the role:

• Support for a production VMware environment.
• Provide L3 front-line response to incidents and outages for Morgan Stanley's private cloud, including on-call rotation on both weekdays and weekends for project work and incidents
• Work closely with the internal engineering team and provide input on testing of new component releases and infrastructure upgrades, as well as performance, capacity and monitoring.
• Assist on the implementation of full Observability stack for Alerting, Performance, Configuration Validation & Proactive Analysis.
• Assist on the adoption of SRE practices, mindset & cultural change across the global team
• Assist on implementing feature stories based on toil reduction, establishing SLO, SLA's production readiness, monitoring and observability
• Implement SRE frameworks to support global multi-cloud environments, and ensure the highest level of SLA through operational excellence

What you’ll bring to the role:

• At least 6+ years' relevant experience would generally be expected to find the skills required for this role .    
• Good Linux experience.
• Task automation experience in any programming language (preferable in python)
• Experience of at least one pillar of observability (metrics, logs or traces)
• Experience with Agile and DevOps/SRE concepts
• Communicate effectively with various user groups, e.g. developers and engineers as well as remote team members
• Good knowledge on server infrastructure, virtualization and cloud computing
• ITIL or equivalent knowledge

Desired Skills

• Experience with site reliability engineering practices, like service level objectives (SLOs), error budgets, blameless post-mortems, toil reduction
• Knowledge of system monitoring in cloud environments, including cloud-specific products and tools such as Splunk, Grafana, PagerDuty and Prometheus, etc
• Experience with data science/ML tools using statistical computer languages (R, Python, SQL,etc) to manipulate data and draw insights from large datasets

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background.  Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.