Senior Systems Administrator

Why DaBella?

DaBella is the fastest-growing home improvement company in the United States. We have a total of 67 branches across the nation and are continuing to open new locations every year! Our vision is to care for families and care for homes, while striving to transform home improvement services across the county! When you join the DaBella Team, you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders.

Schedule: Full-time, Monday – Friday 8:00am – 5:00pm (Possible overtime / weekend work when needed)

Location: On-site, Austin Texas, Some travel required (25-50%)

About the Role

The Senior Systems Administrator supports our IT infrastructure, ensuring system availability, security, and performance. This role collaborates with IT team members, vendors, and end users to deploy, troubleshoot, optimize, and support technology systems. They analyze and resolve complex, escalated issues, implement processes and SOPs, and apply best practices to improve system usability, uptime, and efficiency while delivering a high level of user support.

Job Responsibilities:

• Lead design and implementation of enterprise IT infrastructure (networking, cloud), ensuring security, performance, and 24/7 availability
• Develop and execute Business Continuity and Disaster Recovery plans
• Manage Windows servers, desktops, Active Directory, and Office 365
• Automate and optimize systems using PowerShell, Python, or Ansible
• Monitor, maintain, and enhance systems, including Pulseway and AssetSonar platforms
• Troubleshoot complex and widespread issues; serve as escalation point for IT support and assist end users
• Perform system maintenance; test and deploy patches, firmware, and updates
• Manage integrations and automations to improve user experience and security
• Maintain accurate documentation, SOPs, and records in ticketing/change management systems
• Lead strategic IT projects; mentor team members and stay current on emerging technologies

Qualifications:

• 5+ years of experience in systems administration and/or IT Infrastructure
• Strong knowledge of Windows Operating systems, Group Policy, Active Directory, Azure AD, and Azure
• Experience with virtualization (VMware, Hyper-V) and enterprise storage
• Knowledge of VoIP systems and cloud networking in distributed environments
• Hands-on experience with enterprise monitoring tools (e.g., SolarWinds, PRTG, Splunk)
• IT Certifications like CCNP, MCSE, or Azure Solutions Architect
• Strong knowledge of IT infrastructure, networking, cloud platforms, and enterprise applications
• Experience with IT service management tools, monitoring systems, and automation technologies
• Proven track record of improving uptime, performance, and security
• Proven track record of identifying needs and implementing system improvements to reduce user issues
• Excellent problem-solving, analytical, and organizational skills
• High standards for integrity, confidentiality, and meeting deadlines
• Proven ability to create SOPs and documentation independently
• Customer service oriented with a problem-solving attitude
• Ability to listen to non-technical users and identify, understand and analyze underlying technical issues

Preferred:

• Bachelor’s degree in information systems, business or related field
• Experience with Zendesk or other similar IT Support ticketing systems
• Experience with Asana or other similar project management tools

We Offer an Attractive Benefits Package

Employees and their families are eligible to enroll in:   

• Medical, Dental, and Vision
• Health Savings Account (HSA)
• Company Sponsored Life Insurance
• Supplemental Life Insurance
• Long-term and short-term disability
• Accident protection
• Employee assistance program - access to counseling services and other tools to improve work/family/life balance
• Pet Insurance for your furry family member
• 401k plan

Additional Insurance Programs including:

• UHC Rewards
• Rally Health
• One Pass Select (gym membership subscription)

Additional Perks:   

• VPTO (Volunteer paid time off) year-round incentives to give back to your local community
• Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences
• Relocation opportunities to other branches across the nation

Each DaBella Employee receives:    

• 80 hours of Paid Time Off annually with incremental increases
• 6 paid holidays during a calendar year effective day one of employment

DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.

Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.

#INDCORPORATE