Security Analyst II

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Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

• Provides support to Security Services team,

with a high attention to detail•• Researches, analyzes, and documents findings

•• May influence others within the Security team through the explanation of facts, policies, and practices

•• Assists with the analysis of events generated from IDS, log-based alerts, SIEM alerting, and endpoint detection tools

•• Monitors a designated set of alerts and tickets and assists with threat analysis, resolution, and escalation as necessary

•• Monitors multiple cybersecurity systems for breaches, suspicious, or malicious activity

•• Assists with SIEM rule modification, notification pathways, and other system configuration management

•• Analyzes process workflows and identifies problems

•• Works with colleagues to understand processes and deliverables across the organization

•• Adheres to relevant policies, procedures, standards, and security practices

•• Delivers and prioritizes customers satisfaction

•• Aids and facilitates partner communications, resolutions, and escalations

•• Follows escalation procedures for interfacing with other SOC teams•• Maintains consistent threat handling and remediation procedures •• Utilizes the internal knowledge base to assist with resolution of threats