People Operations Manager (Contract)

ABOUT US

Chief is a private network of the most powerful women executives in business. Our mission is to maximize the leadership impact of our members. Our network represents more than 10,000 companies including 77% of the Fortune 100, and nearly 40% of our members are in the C-Suite. Chief has been recognized as one of TIME’s 100 Most Influential Companies and one of Fast Company’s Most Innovative Companies.

Membership to Chief provides access to a vetted community of senior women executives and valuable insights that shape their leadership. The experience is digital and in-person, allowing members to build connections, engage in compelling discussions, and access resources in ways that are most meaningful to them. Our offerings range from executive coaching and executive education to thoughtful in-person and virtual programming and events that guide leaders through the most pressing topics in business. We have members across the United States with clubhouse locations in NYC, LA, Chicago, San Francisco, and Washington, DC.

Founded in 2019, Chief is backed by renowned investors including CapitalG, General Catalyst, Inspired Capital, and Primary Ventures.

Our network brings women in leadership together to share their ideas, insight, and influence, and the power of what we’re doing is felt by every member of our team. Our workplace is built on being real and respectful. We help grow careers, maintain our team’s wellbeing, and give everyone a seat at the table. We build teams where diverse voices, identities, perspectives, and experiences are represented and celebrated. Read more about working at Chief: https://chief.com/careers.

PLEASE NOTE THIS IS A PART-TIME CONTRACT POSITION.

ABOUT THE ROLE

As a People Operations Manager (Part-Time), you will be responsible for ensuring that the day-to-day operations of the People Team run seamlessly and efficiently, while also helping us improve how we operate.

This role is designed for someone who takes ownership, moves quickly, and is motivated to figure things out without waiting for direction. You will play a critical role in maintaining core People processes across benefits, systems, compliance, and the employee lifecycle, while also identifying opportunities to simplify, streamline, and optimize how work gets done.

We are in an active phase of assessing and evolving our People function at Chief. This role is not just about executing existing processes, it is about helping us evaluate what should be improved, automated, or redesigned over time. You should be someone who is energized by building more efficient systems, reducing manual work, and leveraging technology and AI to improve the employee and team experience.

This role is scoped at approximately 24 hours per week and requires strong judgment, organization, and the ability to operate independently.

WHAT YOU’LL DO

People Operations Execution & Employee Support

• Own the day-to-day execution of People Operations, ensuring accuracy, consistency, and strong follow-through across employee lifecycle processes
• Serve as a primary point of contact for employee questions related to benefits, systems, and general People support, resolving issues efficiently and escalating when needed
• Execute onboarding and offboarding processes, ensuring a smooth and consistent employee experience

Benefits, Compliance & Core Programs

• Administer benefits programs including medical, dental, vision, COBRA, FSA/HSA, and 401(k), ensuring timely and accurate updates
• Support leave of absence, parental leave, and other employee benefit-related processes and communications
• Ensure compliance with all regulatory requirements, coordinating with internal and external partners on reporting, filings, and documentation
• Execute key annual processes such as Open Enrollment and training compliance initiatives

HR Systems, Data & Reporting

• Manage HR systems (ADP, BambooHR), including employee data updates, system workflows, and ongoing maintenance
• Maintain data integrity through regular audits and reporting, and support reporting needs for Finance and leadership
• Oversee ticketing and employee inquiries, ensuring timely responses and resolution

Process Optimization & Systems Improvement

• Identify opportunities to streamline workflows, reduce manual work, and improve overall efficiency across the People function
• Evaluate current processes and systems, recommending and implementing improvements to simplify and scale how we operate
• Leverage tools, automation, and emerging AI solutions to enhance accuracy, efficiency, and employee experience
• Maintain clear documentation and ensure processes are consistently applied and easy to navigate

WHAT YOU’VE DONE AND ENJOY DOING

• Proven experience in People Operations, HR administration, or a similar role, ideally in a fast-paced or high-growth environment
• Strong knowledge of HR systems (e.g., ADP, BambooHR) and benefits administration processes
• Demonstrated ability to operate independently and take ownership of work from start to finish
• Proven track record of identifying problems and implementing solutions without being asked
• Strong analytical and problem-solving skills, with the ability to translate data into clear insights and actions
• Experience managing employee data, compliance reporting, and HR operations with a high degree of accuracy and attention to detail
• Ability to manage multiple priorities and execute consistently in a deadline-driven environment
• Strong organizational skills and a proactive approach to problem-solving
• Comfort working with external vendors and internal stakeholders to ensure seamless operations
• Ability to maintain confidentiality and handle sensitive information with discretion
• Strong communication skills and the ability to support employees with clarity and professionalism
• A passion for creating efficient processes and supporting a positive employee experience
• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities effectively

The salary for this role is: $55.00 - $60.00/hr