Manage and organize the delivery to be made to customers/client in right quantity and specification
Being thoroughly informed with orders, stock availability, lead a hands-on and timely efficient delivery along with smooth customer service
To verify daily fuel costing and transactions and to further ensure the proper documentations pertaining to it
To update the KPIs on daily basis
To handle and coordinate customer complaints regarding delivery issues
To acquire customer feedback on periodical basis.
To coordinate with head office regarding fuel expenses, KPIs, fixed costing, third party vehicle expenses etc.
Manage overall Stock Management (Stock Ordering, Stock Correction, Stock Delivery to Warehouse from Store)
Plan and manage warehouse, transportation, and customer services for ambient & non-ambient warehouse.
Liaison with internal audit & QA department to conduct audit.
Building and maintaining strong relationships with internal stakeholders as well as external service providers.
Maintain metrics and analyze data to assess performance and
with relevant stakeholders including but not limited to TSM.
Ensure daily stock corrections are processed with complete documentations and entry in system therefore as per communicated SOPs.
Ensure receiving of stocks is done as per communicated SOPs and guidelines.
Conduct daily verification of receiving with GR Summary.
Ensure BBD implementation as per shared guidelines.

Bachelors or Intermediate with 6-8 years of experience

Department Manager - Warehouse

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