Casino Manager - UK

On average it takes 5 minutes to apply for this role.

Kick-start your career in the online gaming world and experience the very latest in technology and innovation. 
 
Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”,  or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique! 
 

Our global customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by..

Department: UK

Reporting to: Head of UK

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.

If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.

As a UK Casino Manager you’ll be supporting the delivery of effective strategies to meet and exceed the company objectives & targets at a market level. This covers operational understanding of any, and all regulatory, compliance, and or, licensing information relevant to your market.  Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.

What you’ll do

You’ll take ownership of work that gives us our competitive edge, including:

• Strategy and Performance
  • Assist in delivery of overall Casino strategy, to meet and exceed the company’s business objectives for the market.
  • Proactively seeking out any opportunities that will help grow and benefit the business.
  • Build relationships with casino games providers to ensure we best leverage the content, promos & features available. As part of this securing offers & exclusives and coordinating delivery of this with the rest of the UK team.
  • Monitor and analyse KPIs to optimise activity accordingly.
• Reporting
  • Responsible for generating and presenting a monthly performance review of the casino business for UK team across all brands.
  • Undertake regular competitor reviews and product gap analysis to drive the market forwards.
• Marketing
  • Assisting stakeholders to ensure acquisition and retention initiatives are optimal for market.
  • Work with the brand marketing team to develop a relevant VI for the brands and ensure a consistent brand marketing strategy is delivered at local market level.
  • As part of this, ensure each brand’s identity, tone of voice, etc. is consistent.
  • Ensuring that all digital inventory and online properties are up to date and displaying the best possible content for the local market.
  • Working with the CRM teams to ensure that each phase of the player lifecycle is optimised and covered with relevant promotional initiatives.
• Product, Stakeholder Management and Influencing
  • Developing close working relationships with all relevant stakeholders across the business.
  • Providing Head of UK with local market insights to continually improve and adjust our strategy, delivery, and execution of activity.
  • Working closely with business stakeholders, leveraging your expertise and market knowledge to influence the product development roadmaps.
  • Specifically lead on UK gamification project.
  • Working with internal development teams to fix issues and deliver constant improvements in the core product offering. To include but not limited to, game ordering, prioritisation of promo tools, provider onboarding, etc.
  • Continually refreshing your knowledge of both best in industry and best in market product developments to ensure we continue to deliver best of breed products and customer experience.

This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.

What you’ll bring
You’re someone who brings:

• Clear, confident communication (written and verbal), and the ability to breakdown complex ideas
• A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals
• Strong organisational skills and the ability to manage multiple projects without dropping the ball
• Exceptional attention to detail and a commitment to high‑quality work
• Adaptability – you stay sharp, productive and positive in fast‑moving environments
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Proven experience of coordinating specialist Casino teams
• Proven experience working in high pressured environment
• Significant experience of working with product developers, legal and compliance and marketing teams
• Excellent analytical skills
• Ability to conceptualise, discuss and present data, results and proposals internally and externally

Desirable skills you’ve got up your sleeve

It would be great if you also have some the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

We invest in your growth and wellbeing, so you can bring your best:

• Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.
• Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.
• Support that has your back. Our Employee Assistance Programme offers resources for you and your family.
  • Vitality Health Care
  • Unum Dental
  • Life Assurance & Income Protection
  • Tusker car scheme
  • Cycle to Work
  • Retail discounts

Ready to feel superclass?

At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.

Game on!

Should you not hear from us within 2 weeks, please assume your application has not been successful.