Mariecurie1

Mariecurie1

Supporter Relations Officer

Role

Supporter Relations Officer

Job type

Contract

Posted

2 days ago

Salary

£24k - £24k/weekly

Job description

As a Supporter Relations Officer, you will play a key role in providing fundraising and administrative support to the Fundraising directorate.  

Your work will ensure that supporter inquiries are handled with care, registrations for fundraising appeals and campaigns are seamlessly managed, and all fundraising events are executed to the highest standard. 

Key Responsibilities 

  • Manage supporter inquiries, registrations, and communications for fundraising appeals, campaigns, and events. 
  • Provide administrative assistance to ensure the smooth execution of fundraising activities across the directorate. 
  • Assist in planning and coordinating a variety of fundraising events to meet organisational goals. 
  • Oversee multiple ongoing activities, ensuring all tasks are completed accurately and efficiently. 
  • Collaboration: Work closely with colleagues across the charity to address issues and maintain seamless operations. 
  • Uphold the highest standards of Supporter Service, ensuring a positive experience for all stakeholders. 

What You’ll Need 

  • Proficiency in Microsoft Office packages 
  • Excellent written, verbal and oral communication skills 
  • Experience in customer services 
  • Ability to multi-task and prioritise workload 

Please see the full job description here

Application & Interview Process

  • As part of your online application, you will be asked for a CV and covering letter.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
  • Close date for applications: Monday 13th April 2026

Salary: £23,600

Contract: Contract Role (12 months)

Based: Hybrid remote - Links Place Edinburgh 3 days per week with 2 days WFH

Benefits you’ll LOVE:

  • Flexible working. We’re happy to discuss flexible working at the interview stage.
  • 25 days annual leave (exclusive of Bank Holidays)
  • Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
  • Loan schemes for bikes; computers and season tickets
  • Continuous professional development opportunities.
  • Industry-leading training programmes
  • Wellbeing and Employee Assistance Programmes
  • Enhanced bereavement, family friendly and sickness benefits
  • Access to Blue Light Card membership
  • Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.  Please email any requests to recruitment@mariecurie.org.uk

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at recruitment@mariecurie.org.uk.

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

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