Research Manager

Research Manager (RM)

Company: Adelphi Research, part of Adelphi Group (an Omnicom Healthcare Company)

Job Location: Based in our HQ office in Bollington, Cheshire, UK, however, we offer great flexibility and hybrid working.

Whilst virtual client engagement and execution of research has been virtual since 2020, we do expect travel to be part of this role in the future.

About Adelphi Research: Adelphi Research is a global market research consultancy. As an Adelphi Group company, we’ve been providing insights that impact strategic decision-making for pharmaceutical and healthcare organisations for over 30 years. Our work focuses on designing and delivering insights that inspire action and drive change our clients seek to achieve. It is through the continuous development of our people and honing of our culture we drive our successes.

We are a dynamic, creative, and connected team with a thirst for learning, which is reflected in the meaningful relationships that we develop, both internally as a team and externally with our clients.

From our HQ offices in the UK and USA, we carry out research globally, working across a wide range of therapy areas.

We have invested time and development in adopting a model of transformational growth and change, which provides diverse opportunities for our teams to experiment in the spirit of continuously improving what we do.

The role: Our Research Managers are integral to designing and delivering great, creative solutions for our clients. You will have a thirst for personal development and experimentation, picking up the leadership of key initiatives set by the wider management and leaderhip teams.

You should have established excellent research and communication skills as well as delivering in a client centric, business focussed manner.

The Person: Whilst you may have more experience in either quantitative or qualitative research, the role will require you to work across both research types.

You will already possess strong skills, knowledge and application of market research techniques that are beyond the basics: from innovative qualitative techniques to potentially more complex quantitative approaches. In addition, you will be highly curious with the ambition to master a broad range of frameworks and methodologies to solve our clients’ business questions.

You aspire to be a positive role model for others. This translates into showing strong leadership and responsibility in the team, both for your direct reports and also for those that you are working with in organisational and project teams. You are able to develop and mentor others and ensure strong delivery through encouragement and constructive feedback.

Think creatively

Invent relevantly

Deliver with impact

Engage with enthusiasm

Role requirements: Our research managers are key in setting the expectations and ensuring the execution of high quality, day to day project management. This ensures that when we design a piece of research that needs to provide important insight for our clients to shape their strategies, that we do in fact deliver and delivery extremely well on each engagement.

You will excel in designing and developing highly impactful approaches to answering our clients’ key business questions. This will also be achieved with impeccable attention to quality, clear direction for the team, and effective guidance in our work with our local market partners

In your successful project delivery, you will directly impact our closeness with our clients, instilling confidence and providing ongoing inspiration to delivery of insight.

While not a KPI as yet in your career path, the role is a springboard to account management strategy, and those in this role will enjoy engagement with client planning and ideation on ways to keep what we do with our clients fresh. You will be able to take on proposal design and be involved where possible in pitching new business.

The role is also the beginning of people management responsibility, playing a part in the development and progression of our incoming graduates and executives in the team.

We have embedded a way of working together known as Radical Candor, which ensures we care personally and challenge directly, both to amplify talent and performance as well as address challenges in a timely and effective fashion.

Core competencies - You must be able to demonstrate the following:

• Evidence of exposure to all aspects of the market research processes from set up through to presentation; including competence in questionnaire/discussion guide design, project management, data analysis and interpretation, creation & delivery of presentations based on client objectives
• Confidence and experience at presenting research finding to clients in a dynamic and clearly understood manner (virtually and in person)
• Ability to lead and deliver multi-country research assignments with minimal supervision. It is expected that you will independently lead some client engagements, whilst for others, you may be working with a Research Director or Senior Director
• Ability to contribute to proposals is a skill that is expected to develop in this role
• Excellent organisation & communication skills
• Attention to detail is crucial
• Ability to work as part of a team as well as independently motivated
• Ability to motivate others, though leading by example as well as direct line management.
• And most importantly, passion for what you do and a personal desire to progress

Package: Adelphi Research offer a competitive package based on experience, plus an annual incentive plan based on Company and personal performance.

The role will attract a higher salary if you are already an experienced RM and can bring additional skills to our team, such as fluency in a relevant foreign language, or experience of more advanced research technique (e.g. quantitative segmentation, conjoint experience or qualitative projective techniques).

We invest heavily in your career development and offer continuous development opportunities /courses to support your growth, regardless of level.

In addition to your salary package, we also provide:

• Company laptop
• Free-gym membership
• Health insurance (taxable benefit)
• Pension benefits