Integrator / Relational Marketing Manager

Job Title: Integrator / Relational Marketing Manager

Type of Position: Client Services / Marketing

Work Hours and Time Zone: Traditional Business Hours in Central Time Zone

Work Environment: Remote w/ occasional in-person business events and meetings

Rate of Pay: ¾ to Full-Time Employment at an Hourly Rate

At Cornerstone Coaching & Consulting, we are seeking a dedicated, intentional team member who leads with curiosity, follows through, and helps create clarity and momentum across the business. We value servant leadership, clear and consistent communication, integrity in our relationships, gratitude in everything, and growth over comfort. We help others win at work and at home and hold the same expectation for all those we are privileged to live with and serve.

The Integrator sits at the hub of the business, ensuring that the Cornerstone team has what they need to deliver exceptional service for our clients. This role is ideal for someone who is highly detail-oriented, self-directed, and proactive—someone who understands client service, anticipates needs, and takes ownership of moving work forward.

Skills

• Tech Savvy & Solution Oriented: Willing to explore new technology; brings solutions to problems rather than just identifying them.
• Project & Process Management: History of process management with the ability to track near-term tasks and longer-range projects.
• Communication Mastery: Strong written and verbal communication with the ability to adapt to the leader’s voice and manage correspondence.
• Copywriting & Storytelling: Ability to write compelling copy, surface stories, and share insights for email content and communications.
• Pipeline Management: Skilled in managing prospect outreach and ensuring opportunities do not go cold.
• Social Media Fluency: Understanding of how to leverage social platforms strategically for targeted marketing, lead generation, and event promotion.
• Self-Starter & Accountable: Anticipates next steps, prepares in advance, and manages time efficiently.
• Critical Thinking: Detail-oriented with strong attention to detail and the ability to make day-to-day decisions within defined parameters.
• Event Support: Experience in event prep, management, and support.

Program Knowledge

• Communication & Scheduling: Proficient in Google Suite, email management, and conferencing programs like Google Meet or Zoom.
• Social Media Platforms: Familiarity with Facebook, LinkedIn Business, and Instagram for professional marketing and community outreach.
• CRM & Database Management: Confident in exploring and managing Database Management programs (CRM) to maintain contact records.
• Project Management Tools: Familiarity with task tracking software (e.g., Asana, Trello, ClickUp) to ensure follow-through.

Reporting and Accountability

• Weekly Integration: Support weekly Integrator meetings through preparation, tracking action items, and ensuring follow-through between meetings.
• Communication Channels: Maintain clear communication via Voxer, email, and phone, utilizing a system that ensures timely responses to high-priority messages.
• Performance Tracking: Coaching and reporting using the 12-Week Year for targeted data points as determined by the supervisor.
• Decision Making: Flag items requiring the leader’s attention versus those that can be handled independently.

Key Responsibilities

Event & Scaled Services Growth

• Take personal ownership of registration numbers, consistently seeking solutions to maximize attendance for events and scaled services such as group coaching.
• Design and execute targeted outreach campaigns (e.g., Email, LinkedIn, Facebook messaging) to drive registrations and amplify visibility.
• Handle high-touch outreach to clients, past attendees, and partners to drive attendance.
• Manage the end-to-end attendee journey, ensuring every prospect feels guided toward their next steps and that no opportunity to serve a potential attendee goes cold.
• Collaborate with partners, sponsors, and influencers to amplify reach and tap into new audiences.
• Develop "know-before-you-go" communication strategies to minimize no-show rates, ensure participants arrive ready to engage and grow, and turn registrants into champions.

Integration & Follow-Through

• Serve as a central point of integration across marketing, client engagement, and internal priorities (including collaborating with the Social Media Coordinator to ensure messaging alignment).
• Trak near-term tasks and longer-range projects to ensure momentum and follow-through.
• Anticipate needs and surface potential gaps or dropped balls early.

Relational Marketing & Client Engagement

• Manage ongoing outreach and follow-up with prospects, clients, and partners, owning the pipeline so opportunities do not go cold.
• Leverage social media channels to monitor engagement, identify warm leads, and distribute strategic marketing messages.
• Support proposal preparation, follow-up, and tracking.
• Ensure prospects and clients feel guided toward appropriate next steps.
• Support event-related communication before, during, and after events.

Communication & Client Management

• Handle written correspondence on behalf of the leader for routine communication, using the leader’s voice.
• Support email management using a system that ensures timely responses to time-sensitive or high-priority messages.
• Update and maintain contact records and client information.
• Support onboarding, transitions, and close-out actions.
• Organize and maintain content and assets in Google Drive.

Expectations

• Servant Leadership: Model servant leadership with one another and our clients, helping others win at work and at home.
• Growth Mindset: Value growth over comfort and possess a strong desire to learn.
• Proactivity: Be self-directed; understand client service and take ownership of moving work forward without constant supervision.
• Brand Alignment: Engage with connections and comments in alignment with brand voice and values.

How to Apply

• Step 1: Forward a cover letter with your resume to dawn@coachcornerstone.com for consideration.
• Step 2: Download the Voxer app and send a voice message to Dawn Baumgartner (dawnbaum) to introduce yourself and ask any questions you may have.