Red Hat

Red Hat

Senior Manager, Product Management - Hybrid Cloud Console & Subscription Experience

Raleigh, North Carolina, USFull-time10 hours ago

Company

Red Hat

Job type

Full-time

Location

Raleigh, North Carolina, US

Posted

10 hours ago

Salary

Not specified

Benefits

🏥Health Insurance🏖️Paid Time Off🦷Dental Coverage
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Job description

About The Role

Red Hat is seeking a Senior Manager of Product Management to lead the evolution of our digital customer engagement platform. This role owns the strategy and execution for the Hybrid Cloud Console (console.redhat.com) and the end-to-end Subscription Experience—the primary interface through which customers discover, manage, and derive value from Red Hat’s hybrid cloud technologies.

The Hybrid Cloud Console serves as the central control plane for Red Hat’s hybrid cloud platform, connecting customers to services across Red Hat Enterprise Linux, OpenShift, Ansible, and our broader ecosystem.

In this role, you will drive the transformation of the console into an essential operational platform that integrates seamlessly with customers’ existing management workflows. At the same time, you will lead the evolution of the subscription experience to deliver full transparency into usage, entitlements, and investment value, enabling customers to better understand and maximize their Red Hat investments.

You will lead a team of Product Managers responsible for defining strategy, shaping the product roadmap, and delivering a world-class SaaS experience that scales across Red Hat’s hybrid cloud portfolio.

What You Will Do

  • Develop and communicate a compelling multi-year strategy for the Hybrid Cloud Console and Subscription Experience, positioning the console as the central operational interface for Red Hat’s hybrid cloud services
  • Synthesize insights from customers, partners, telemetry, and field teams to identify key market opportunities and translate them into clear product strategies, roadmaps, and measurable outcomes
  • Work across multiple business units, engineering teams, and go-to-market organizations to ensure a consistent, unified customer experience across Red Hat’s hybrid cloud offerings
  • Guide the development of incremental, high-impact capabilities delivered on a predictable cadence, ensuring the platform evolves rapidly while maintaining a high bar for quality and usability
  • Manage and mentor a team of Product Managers, setting clear expectations, fostering accountability, and supporting their professional growth
  • Act as a visible thought leader and spokesperson for the platform through customer engagements, partner enablement, technical blogs, and presentations at industry events and conferences
  • Travel as needed to meet with customers, gather feedback, and ensure our roadmap reflects real-world operational needs

What You Will Bring

  • Proven ability to translate market trends, competitive dynamics, and customer pain points into a differentiated product strategy
  • Superior written and verbal communication skills with the ability to clearly articulate complex technical value propositions to both developers and executive decision-makers
  • Demonstrated ability to lead through influence across engineering, design, sales, and multiple business units to drive aligned outcomes
  • A bachelor's or graduate degree in Computer Science, Computer Engineering, Information Science, or a related field is preferred. Equivalent experience in technical product management is highly valued
  • Experience working directly with customers and partners to understand operational challenges and translate those insights into meaningful product improvements
  • Travel up to 10% as required for planning meetings, customer engagements, and major industry events

The Following Are Considered a Plus

  • Strong foundational knowledge of Red Hat Enterprise Linux, OpenShift, and Ansible, with an understanding of how these technologies are deployed in hybrid environments
  • Experience building or managing Software-as-a-Service (SaaS) products, with familiarity in cloud-native architectures, telemetry-driven product iteration, and continuous delivery models
  • Experience developing platform products that serve as a central operational interface across multiple services or product lines

The salary range for this position is $168,150.00 - $277,350.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Account - healthcare and dependent care
  • Health Savings Account - high deductible medical plan
  • Retirement 401(k) with employer match
  • Paid time off and holidays
  • Paid parental leave plans for all new parents
  • Leave benefits including disability, paid family medical leave, and paid military leave
  • Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Responsibilities

  • In this role, you will drive the transformation of the console into an essential operational platform that integrates seamlessly with customers’ existing management workflows
  • At the same time, you will lead the evolution of the subscription experience to deliver full transparency into usage, entitlements, and investment value, enabling customers to better understand and maximize their Red Hat investments
  • You will lead a team of Product Managers responsible for defining strategy, shaping the product roadmap, and delivering a world-class SaaS experience that scales across Red Hat’s hybrid cloud portfolio
  • Develop and communicate a compelling multi-year strategy for the Hybrid Cloud Console and Subscription Experience, positioning the console as the central operational interface for Red Hat’s hybrid cloud services
  • Synthesize insights from customers, partners, telemetry, and field teams to identify key market opportunities and translate them into clear product strategies, roadmaps, and measurable outcomes
  • Work across multiple business units, engineering teams, and go-to-market organizations to ensure a consistent, unified customer experience across Red Hat’s hybrid cloud offerings
  • Guide the development of incremental, high-impact capabilities delivered on a predictable cadence, ensuring the platform evolves rapidly while maintaining a high bar for quality and usability
  • Manage and mentor a team of Product Managers, setting clear expectations, fostering accountability, and supporting their professional growth
  • Act as a visible thought leader and spokesperson for the platform through customer engagements, partner enablement, technical blogs, and presentations at industry events and conferences
  • Travel as needed to meet with customers, gather feedback, and ensure our roadmap reflects real-world operational needs

Qualifications

  • Proven ability to translate market trends, competitive dynamics, and customer pain points into a differentiated product strategy
  • Superior written and verbal communication skills with the ability to clearly articulate complex technical value propositions to both developers and executive decision-makers
  • Demonstrated ability to lead through influence across engineering, design, sales, and multiple business units to drive aligned outcomes
  • Equivalent experience in technical product management is highly valued
  • Experience working directly with customers and partners to understand operational challenges and translate those insights into meaningful product improvements
  • Travel up to 10% as required for planning meetings, customer engagements, and major industry events
  • Strong foundational knowledge of Red Hat Enterprise Linux, OpenShift, and Ansible, with an understanding of how these technologies are deployed in hybrid environments
  • Experience building or managing Software-as-a-Service (SaaS) products, with familiarity in cloud-native architectures, telemetry-driven product iteration, and continuous delivery models
  • Experience developing platform products that serve as a central operational interface across multiple services or product lines

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