Senior IT Project Portfolio Manager

Agency

Dept of Health and Human Services

Division

SEC OFFICE - INFO TECH - NC FAST

Job Classification Title

IT Project/Program Portfolio Manager (NS)

Position Number

65011697

Grade

DT13

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description Of Work

The Senior IT Project Portfolio Manager (Green Portfolio) leads and oversees information technology programs and projects, ensuring they are delivered on schedule, within budget, and to required quality standards. The role evaluates DHHS division business needs, aligns them with supporting IT portfolios, and guides the submission and approval of business requirements. Responsibilities also include strategic planning, project prioritization, forecasting, resource allocation, and budgeting for the assigned line of business.

Reporting to the Director of IT Implementation and Operations, this position ensures compliance with project management best practices, DHHS and State EPMO processes, and State Technical Architecture standards. The role provides consultation to project teams, sponsors, and stakeholders, and may supervise IT staff to ensure project objectives and technical requirements are met.

Key responsibilities include directing project and program managers, monitoring project performance, participating in project team meetings, developing federally required and procurement documents, facilitating vendor evaluations and selection, and communicating project status to DHHS business and IT leadership.

Primary Responsibilities Include

• Support the development of strategic portfolio investment and objectives
• Deliver projects, programs, IT roadmaps, and operational initiatives on time and within budget in collaboration with senior leadership and technical stakeholders
• Directly manage a staff of project managers and Agile contributors
• Drive efficiencies through Agile practices, product-centric mindset, use of AI technologies, and adoption of cloud-native solutions
• Manage cost, scope, risk, and dependencies across a large portfolio of technical services and benefit programs

Knowledge Skills And Abilities/Management Preferences

Salary Grade Range: $ 121,140.00 – $ 211,997.00

Recruitment Range: $130,000.00 – $140,000.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Proven expertise in managing complex technical applications and / or infrastructure projects characterized by elevated risk, sizable budgets, advanced technologies, and / or cloud-based approaches.
• Skilled in managing direct reports and in utilizing necessary resources to successfully deliver initiatives within agreed parameters for cost, timelines, quality, and outcomes.
• Demonstrated proficiency in managing projects and/or programs utilizing project management methodologies described in PMP, SAFe, or other Agile frameworks
• Demonstrated ability to communicate progress through presentations, dashboards, briefings, and reports tailored for executive leadership.

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is Funded In Part Through Federal Funds

The Position Is Time-Limited, Concluding On June 30, 2031.

This Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NC

About The Office Of The Secretary

The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department’s mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary’s Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact.

About The NC DHHS Information Technology Division

In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises four sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, and Vendor and Finance. ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services.

Compensation And Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
• Applications must be submitted by 11:59 PM the day before the closing date.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Contact Information

If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application.

Minimum Education And Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree in computer science or a related IT field, business administration, project management, or closely related degree from an appropriately accredited institution and five years of progressive information technology experience, IT project management related work, or technical project management related work

OR

An equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter

Dreisa Yvonne Johnson

Email

talentacquisition@dhhs.nc.gov