Program Manager - TD Risk & Forecasting, Tech Deployment PMO

DESCRIPTION

The Amazon Robotics Worldwide Tech Deployment organization is seeking a Risk and Forecasting Program Manager to drive financial excellence and strategic risk management across our technology deployment programs. This role will develop comprehensive financial forecasts for multi-site deployment projects, track expenditures against approved budgets and Capital Acquisition Requests (CARs), and create financial models that support critical program decisions.

The successful candidate will leverage deployment team data through Governance and Compliance channels to conduct business risk analysis, assessing resource utilization patterns, capacity constraints, and gearing ratios to identify potential program risks.

Key responsibilities include owning headcount forecasting across all regions and teams, analyzing gearing ratio effectiveness to inform workforce planning decisions, and monitoring resource trends across concurrent projects. The role requires partnering with Finance teams to manage CARs, ensure proper budget allocation, and align workforce planning with organizational targets.

The ideal candidate will deliver regular financial insights through Monthly and Quarterly Business Reviews, maintain dashboards and metrics reports for stakeholder visibility, and provide data-driven recommendations to leadership on risk mitigation strategies while ensuring compliance with financial reporting requirements and organizational standards.

Key job responsibilities As a Tech Deployment Risk and Forecasting PM, you will be responsible for driving financial excellence and strategic risk management across TD programs through the following:

Financial Forecasting & Planning

• Develop and maintain comprehensive financial forecasts for technology deployment projects across multiple sites and programs
• Track project financial status against approved budgets and Capital Acquisition Requests (CARs)
• Create financial models and business cases to support program approval and resource allocation decisions
• Partner with Finance teams to unlock and manage Build CARs, ensuring proper budget allocation for Work Orders and Purchase Orders

Project Financial Status Tracking

• Monitor and report on project expenditures, budget variances, and financial health across the deployment portfolio
• Develop and maintain financial dashboards and metrics reports for stakeholder visibility
• Deliver regular financial status updates through Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs)
• Ensure compliance with financial reporting requirements and organizational standards

Resource Management & Business Risk Analysis

• Leverage data from deployment teams through G&C (Governance and Compliance) to conduct comprehensive business risk analysis
• Analyze resource utilization patterns, capacity constraints, and deployment team gearing ratios to identify potential program risks
• Assess the business impact of resource bottlenecks, capacity gaps, and allocation conflicts across the deployment portfolio
• Collaborate with deployment teams to understand resource forecasts and identify risks to project delivery timelines
• Evaluate trade-offs between resource availability, project priorities, and business objectives
• Provide data-driven recommendations to leadership on resource-related risks and mitigation strategies
• Monitor resource trends across multiple concurrent projects to proactively identify systemic risks

Gearing Ratios Assessment & Headcount Forecasting

• Own and maintain headcount forecasting for technology deployment programs across all regions and teams
• Develop monthly and quarterly headcount projections aligned with deployment pipeline and program demands
• Assess existing gearing ratios for technology deployment resources across different site types, deployment phases, and regional teams
• Analyze gearing ratio effectiveness and identify gaps or inefficiencies in current resource models
• Collaborate with TD teams to understand current staffing patterns and capacity constraints
• Provide data-driven insights on gearing ratio performance to inform future workforce planning decisions
• Track headcount utilization against forecasts and adjust projections based on actual deployment patterns
• Support strategic workforce planning through headcount trend analysis and capacity modeling
• Partner with Finance to ensure headcount forecasts align with budget planning and organizational targets

A day in the life You start your day reviewing financial data to monitor project expenditures and budget variances across the tech deployment portfolio. You analyze data from deployment teams to identify resource constraints, capacity gaps, and potential risks to project timelines.

Throughout the day, you update financial forecasts and headcount projections, working with Finance teams to manage Capital Acquisition Requests (CARs) and ensure proper budget allocation for Work Orders and Purchase Orders. You maintain financial models and prepare reports for Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs).

You spend time analyzing gearing ratios and resource utilization patterns across different regions and deployment phases, identifying inefficiencies and providing recommendations to optimize workforce planning.

Internal Stakeholders

• Deployment Teams: Provide resource forecasts and capacity data through Governance and Compliance channels
• Finance Teams: Partner on CAR management, budget allocation, and headcount alignment
• Leadership: Receive financial insights, risk assessments, and mitigation recommendations
• Demand Management Team: Collaborate on program priorities and resource allocation decisions
• Governance and Compliance Team: Source deployment data for risk analysis

Problems You'll Solve

• Preventing budget overruns by tracking expenditures and identifying variances early
• Mitigating delivery risks by analyzing resource bottlenecks and capacity constraints
• Optimizing workforce planning through gearing ratio analysis and headcount forecasting
• Ensuring financial compliance and stakeholder visibility through regular reporting
• Supporting strategic decisions with data-driven financial models and business cases

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team The Tech Deploy PMO is a centralized team responsible for overseeing and standardizing project management practices across the entire organization. The team is responsible for end to end business management from Demand Management, staffing models, process engineering to project compliance.

TD PMO provides guidance, support, and best practices to internal teams to ensure successful delivery of projects that meet business objectives, timelines, and budgets.

BASIC QUALIFICATIONS

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

PREFERRED QUALIFICATIONS

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, N.Reading - 74,200.00 - 129,800.00 USD annually USA, MA, Westboro - 74,200.00 - 129,800.00 USD annually USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually USA, TX, Austin - 74,200.00 - 129,800.00 USD annually