Operations Manager

Company Description

PlumbPRO Services is a trusted plumbing, drain, AC, and heating company serving the Ambler, PA community since 2018. Our dedicated team of experts is committed to ensuring the comfort and peace of mind of every customer. By combining decades of experience with a passion for customer service, we provide reliable and friendly support for homeowners. Known for delivering long-term solutions, we take pride in being the go-to plumbing and HVAC partner for our neighbors in Ambler.

Role Description

The Operations Manager will oversee the day-to-day operations of PlumbPRO Services, ensuring efficient service delivery and team coordination. Responsibilities include managing schedules, supervising technicians, maintaining work quality standards, and optimizing workflows to meet customer needs. The role also involves analyzing operational processes, resolving issues, and fostering a positive team environment. This is a full-time, on-site role located in Ambler, PA.

Qualifications

• Strong leadership, team management, and organizational skills
• Experience in operations, scheduling, and process optimization
• Knowledge of plumbing or HVAC systems is a plus
• Problem-solving abilities and effective decision-making skills
• Excellent communication and interpersonal abilities
• Proficiency in business tools and software relevant to operations management
• Ability to work in a fast-paced environment and manage multiple priorities
• Bachelor's degree in Business Administration, Operations Management, or related field is preferred