Authorized Officer, Tech Support Analyst

Your role

UBS Business Solutions US LLC is seeking an Authorized Officer, Tech Support Analyst in Morrisville, NC Are you an innovative thinker? Do you enjoy delivering enhanced change capabilities across a range of business functions? Are you passionate about IT process automation using cutting edge tooling platforms?

We're looking for an Authorized Officer, Tech Support Analyst to: • Diagnose system problems, define and co-ordinate the implementation of solutions individually and with other development and support teams. • Coordinate with different internal teams and/or external parties to conduct and manage special events such as BCP tests, infrastructure change weekends, data centre maintenance, special trading days or exchange-mandated market rehearsals. • Promote the overall stability of the systems through system monitoring, proper change control management, and implementation of best practices to maintain production environment. • Conduct problem reviews with the relevant IT streams. • Interact very closely with front office across IB asset classes and regions but primarily focusing on the America's time zone. • Day to day interaction with the business stakeholders at all levels.

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Your team

Diversity helps us grow, together. That's why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

You'll be working in the GOTO team in Morrisville, NC.

Your expertise • Education & Experience Requirement • Bachelor's degree or foreign equivalent in Computer Engineering, Computer Science, or a related field of study plus 5 years of experience in the job offered or 5 years of experience in Computer Network Support Specialist, Infrastructure Management, Tech Lead, Software/Infrastructure Engineer, or a related occupation. • Position requires experience with the following: • Front office IB Application support; IB Business and trade lifecycle; ITIL incident and problem management; Unix; Linux; Azure and cloud based technology (containers and Kubernetes); UNIX Scripting (Shell and Python); Database (Oracle, MySQL, and Sybase ); Network (TCP/IP); Middleware such as MQ or EMS; SPLUNK; Big Panda.

How we hire

We may request you to complete one or more assessments during the application process. Learn more