Retail Assistant Manager

Description

Are you ready to take the next step in your retail leadership career? Ross Dress for Less is looking for a dedicated Retail Assistant Manager to join our fast-paced team. In this role, you will be a key driver in maintaining our "treasure hunt" shopping experience, helping customers find incredible brands at unmatched prices. As a Fortune 500 company with over 2,200 locations and 2023 revenues exceeding $20.4 billion, Ross offers a stable yet dynamic environment where your growth is our priority. You will work closely with the Store Manager to oversee daily operations, mentor a diverse team of associates, and ensure our store remains a top-performing location within the community.

Qualifications

• At least two years of experience in retail management or assistant management roles.
• Proven track record of supervising and motivating a team to meet performance goals.
• Strong organizational skills with the ability to manage multiple priorities under pressure.
• Proficiency in basic retail math and the ability to interpret store performance reports.
• Excellent communication skills and fluency in English.
• Flexibility to work a variety of shifts, including nights, weekends, and holidays.
• Physical ability to stand for long periods, lift up to 25 lbs, and navigate all areas of the sales floor.

Benefits

• Competitive salary and performance-based career advancement opportunities.
• A supportive work culture that celebrates diversity, equality, and inclusion.
• Continuous professional development and leadership training programs.
• Employee discounts on our high-quality, on-trend merchandise.
• The opportunity to work for a stable, growing industry leader with a national footprint.
• Engagement in community-focused initiatives and a positive work-life environment.

Responsibilities

• Store Leadership: Act as the primary leader in the absence of the Store Manager, ensuring all company best practices and operational standards are upheld.
• Team Development: Assist in the recruitment, hiring, and training of new associates, providing ongoing coaching to foster a high-performing team.
• Operational Excellence: Manage payroll administration, associate scheduling, and daily punch edits to ensure optimal store coverage.
• Merchandising & Marketing: Oversee the flow of goods from the stockroom to the sales floor, ensuring items are sized, recovered, and organized according to brand guidelines.
• Financial Stewardship: Monitor controllable expenses and payroll hours against the budget to maximize store profitability.
• Customer Experience: Lead by example on the sales floor, ensuring every customer receives friendly, efficient service at the registers and fitting rooms.
• Loss Prevention: Maintain a safe and secure environment by implementing safety protocols and managing inventory shortage programs.
• Facility Maintenance: Coordinate with maintenance vendors and associates to keep the store clean, professional, and easy to shop.