District Manager

JOB DESCRIPTION

Position Summary

The District Manager oversees daily operations, including inventory, preparation, guest relations, hiring, and scheduling. This role requires hands-on leadership and adherence to Wings Over & Franchisee Management standards, values, and behaviors.

Operations

• Oversee daily performance and brand standards across all stores.
• Ensure compliance with food safety, sanitation, and health regulations.
• Conduct store visits and audits for quality and consistency.
• Manage inventory, pars, and waste to control costs.
• Maintain equipment, facilities, and systems.

Financial Performance

• Review and analyze reports (COGS, labor, inventory, prime cost).
• Support GMs with accurate forecasting and cost control.
• Approve schedules and timesheets for compliance.
• Manage P&Ls and drive sales through local marketing and community outreach.

People & Leadership

• Lead, coach, and develop General Managers and key staff.
• Oversee staffing, hiring, and onboarding across the district.
• Hold weekly GM meetings to review results and set goals.
• Provide training, feedback, and career development to build strong teams.

Guest Experience

• Ensure excellent service and hospitality at every location.
• Monitor and respond to guest feedback via Ovation.
• Represent the brand locally and support community events.

Administrative & Strategic

• Communicate performance and needs with ownership and vendors.
• Assist with budgets, planning, and rollout of new initiatives.
• Maintain compliance, handle issues, and perform other assigned duties.

Minimum Qualifications

Three (5) years of food service management experience, including at least two (2) years in a District Manager position.

Nassau County Food Managers Safety Certification (or equivalent)

Completion of mandatory corporate training at a corporate location

Flexible schedule, including nights, weekends, and holidays.

Ability to manage operations independently and communicate effectively with the Franchisee group.

Valid driver’s license and insurance.

Legal authorization to work in the U.S.

Scheduling Requirements

Must be available to work nights, weekends, holidays, and rotational shifts.

REQUIREMENTS

• SafeServe Certification (or equivalent)

ABOUT THE COMPANY

Wings Over is a fast-casual restaurant brand specializing in high-quality, fresh-made chicken wings, tenders, sandwiches, and fries. Known for its bold flavors, generous portions, and fast, friendly service, Wings Over focuses on delivering crave-worthy comfort food using premium ingredients. With locations across the country and a strong community presence, the brand combines modern convenience with a classic, no-nonsense approach to great chicken.