Bilingual Customer Service Representative

Benefits

• 401(k)
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance Benefits/Perks
• Free Benefit Package
• Paid Vacation/Holiday
• Company parties Job Description We are seeking a professional and personable Bi-Lingual Customer Service Representative to join our team. This Full-Time position available in the Westbury, NY location of a Dental Administration Office for the position of Customer Service Representative/Clerical Worker, working in our call center in Westbury, NY 35-40 hours per week Work hours - 8:45 AM - 4:40 PM This position is NOT REMOTE. Training provided

Responsibilities

• Answer customer questions via phone, email, and in-person
• Verify eligibility, and breakdown of schedules
• Maintain detailed records of client interactions
• Review audits and/or policies
• Collaborate with colleagues to provide comprehensive customer service
• Other diversified clerical duties. Qualifications
• Bi-Lingual (English/Spanish)
• High school diploma/GED required, Bachelor’s degree preferred
• Excellent customer service skills
• Highly organized with strong time management skills