Quality Program Manager (1121576)

Location: Lexington, VA

Salary: $110,000.00 USD Annually - $140,000.00 USD Annually

Description

The Plant Quality Program Manager is responsible for supporting customer programs executed at the North Western Virginia facility. This role is focused on developing and sustaining critical customer relationships, ensuring exceptional customer satisfaction, and driving effective program execution from planning through delivery.

Relocation Assistance is available for candidates outside of a commutable area.

This Job Will Have The Following Responsibilities

• Build and maintain strong, trust‑based relationships with key customers.
• Understand customer expectations and communicate requirements across internal teams.
• Collaborate closely with Engineering, Quality, Production, Logistics, and Service groups to ensure aligned program execution.
• Lead the planning, execution, and successful delivery of customer programs.
• Maintain all required documentation, including value stream plans, technical files, and customer‑specific program materials.
• Identify program and product risks and implement mitigation plans.
• Coordinate the collection and analysis of performance data, including customer scorecards.
• Maintain and publish performance dashboards for customers.
• * Support field service teams with coordination of site repair activities and issue resolution.
• Review contractual quality requirements and develop appropriate quality implementation plans.
• Drive continuous improvement initiatives to achieve “green” status on customer scorecards.
• Participate actively in monthly quality forums and present program performance updates.
• Analyze performance metrics, highlight trends, and propose actionable improvements.
• Review lessons learned and communicate recommendations to leadership to strengthen future programs.

Qualifications & Requirements

• * Bachelor’s degree in Industrial, Mechanical, Chemical, or Electrical Engineering preferred.
• Experience participating in internal and external quality audits.
• Minimum 1–2 years of experience in a manufacturing environment.
• Working knowledge of ISO 9001:2015.
• Strong project management, communication, and cross‑functional coordination skills.
• Proficiency with problem‑solving methodologies such as 8D, PDCA, 5‑Why, and Cause & Effect tools.
• Ability to manage multiple projects in a fast‑paced environment with shifting priorities.

Health & Well-being

• Day One- Competitive health, dental & vision insurance coverage
• Employee Assistance Program
• After 90 days of continuous employment
• Maternity Leave (12 weeks at 100% pay)
• 8 weeks of short term disability leave paid at 100%
• 4 weeks of paid parental leave paid at 100%
• Paternity Leave (4 weeks at 100% pay)

Financial Benefits

• 401k Retirement plan and company paid match
• Life Insurance
• Health Savings Account (HSA) with employer contribution
• Flexible Spending Accounts (FSA)
• Short Term Disability (company paid)
• Long Term Disability

Work-Life Balance

• Competitive time-off policies
• Tuition Reimbursement

#JDP

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Contact: apatt@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com