Management

Training and Development Manager Resume Example

Professional resume template and tips for Training and Development Manager positions

Training DirectorEducation and Training ManagerTraining ManagerE-Learning ManagerEmployee Development DirectorEmployee Development ManagerL and D DirectorLabor Training Manager

Are you aiming to become a Training and Development Manager or seeking to refine your expertise in this strategic role? This guide provides a clear roadmap, breaking down the daily responsibilities of analyzing training needs and evaluating program effectiveness. You’ll discover the essential technical proficiencies, from Microsoft Office suite to specialized platforms like Oracle PeopleSoft and Cisco Webex, alongside the critical soft skills in instruction, coordination, and complex problem solving that employers prioritize. We detail the core knowledge areas and offer practical tips for crafting a resume that showcases your ability to drive organizational learning. Use these insights to build a stronger application and advance your career as a Training and Development Manager with Mokaru.

KENNETH GRAHAM

Training and Development Manager
kenneth.graham@email.com | +1 (555) 123-4567 | San Francisco, CA

Professional Summary

Training and Development Manager with 8+ years of experience designing learning strategies for enterprise-level organizations. Achieved a 95% employee satisfaction rate for new hire onboarding programs. Proficient in developing curricula with Microsoft Office suite and Oracle PeopleSoft for staff development.

Skills

Technical Skills: Microsoft PowerPoint, Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft Word, Oracle PeopleSoft
Soft Skills: Learning Strategies, Reading Comprehension, Active Listening, Speaking, Instructing

Experience

Senior Training and Development Manager
2022 - Present
Catalyst Leadership Group
  • Spearheaded a new learning strategy using social perceptiveness to analyze needs, resulting in a 40% increase in employee engagement scores across 12 departments
  • Directed a company-wide training overhaul, utilizing Microsoft Excel for ROI tracking and achieving a 25% reduction in onboarding time for 500+ new hires annually
  • Championed a leadership development program, instructing senior managers and improving internal promotion rates by 30% over two fiscal years
Training and Development Manager
2019 - 2022
Horizon Strategic Partners
  • Owned the transition to Oracle PeopleSoft for training administration, monitoring system performance and reducing reporting errors by 15%
  • Collaborated with department heads to develop and deliver a new compliance curriculum, leveraging active listening to tailor content for 200+ employees
  • Planned and executed a series of workshops using Microsoft PowerPoint and Adobe Illustrator, improving participant knowledge retention scores by an average of 20%
Junior Training and Development Manager
2016 - 2019
Apex Management Institute
  • Supported senior managers by analyzing training evaluation surveys in Microsoft Excel, providing data summaries that informed two program updates
  • Assisted in facilitating new hire orientation sessions, applying instructing skills to improve the onboarding experience for over 100 employees
  • Executed updates to existing training materials in Microsoft Word and Adobe Acrobat, ensuring accuracy and alignment with latest company policies

Education

Bachelor of Science
2011 - 2015
State University

Certificates

  • Certified Professional in Learning and Performance
  • Project Management Professional
  • Microsoft Office Specialist: Expert

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What does a Training and Development Manager do?

A Training and Development Manager performs various tasks on a daily basis. Here are the core responsibilities you can expect in this role:

  • Analyze training needs to develop new training programs or modify and improve existing programs.
  • Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
  • Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  • Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
  • Conduct orientation sessions and arrange on-the-job training for new hires.

What skills do you need as a Training and Development Manager?

Employers hiring for Training and Development Manager positions look for candidates with a strong combination of technical and soft skills. Here are the most important skills to highlight on your resume:

Microsoft PowerPoint
Microsoft Excel
Microsoft Office software
Microsoft Outlook
Microsoft Word
Oracle PeopleSoft
Adobe Acrobat
Adobe Illustrator
Adobe Photoshop
Cisco Webex

What knowledge areas are important for a Training and Development Manager?

Beyond skills and tools, employers value candidates with deep knowledge in these areas. Consider highlighting relevant coursework, certifications, or experience:

Education and TrainingEnglish LanguageAdministration and ManagementPersonnel and Human ResourcesCustomer and Personal ServiceCommunications and MediaPsychologyComputers and ElectronicsAdministrativeDesign

How do I write a great Training and Development Manager resume?

Creating an effective Training and Development Manager resume requires focusing on what employers in the Management sector value most.

Use relevant keywords

ATS systems scan for specific terms. Include these keywords naturally throughout your resume:

SpeakingMicrosoft ExcelActive ListeningMicrosoft OutlookLearning StrategiesMicrosoft PowerPointReading ComprehensionMicrosoft Office software

Quantify your impact

When describing how you "analyze training needs to develop new training programs or modify and improve existing programs", include metrics like percentages, team sizes, budgets, or project scope to demonstrate real results.

Showcase technical proficiency

Highlight hands-on experience with Microsoft PowerPoint, Microsoft Excel, Microsoft Office software and any education and training certifications that validate your expertise.

Match the experience level

For Training and Development Manager roles, employers typically expect usually requires a 4-year bachelor's degree. Highlight matching qualifications prominently at the top of your resume.

Example bullet points

Here are some strong bullet points you could adapt for your Training and Development Manager resume:

  • Spearheaded a new learning strategy using social perceptiveness to analyze needs, resulting in a 40% increase in employee engagement scores across 12 departments
  • Directed a company-wide training overhaul, utilizing Microsoft Excel for ROI tracking and achieving a 25% reduction in onboarding time for 500+ new hires annually
  • Championed a leadership development program, instructing senior managers and improving internal promotion rates by 30% over two fiscal years

How to use AI to improve your Training and Development Manager resume

AI tools like ChatGPT can be incredibly helpful when crafting your Training and Development Manager resume. They can help you brainstorm achievements, rephrase bullet points for impact, identify missing keywords, and tailor your content to specific job descriptions.

However, AI is not perfect. Always proofread the output carefully. AI can sometimes make factual errors, use generic language, or miss the nuances of your specific experience. Think of AI as a helpful assistant, not a replacement for your own judgment.

AI Resume Prompt

Prompt

You are a senior recruiter with 15+ years of experience in technical hiring and resume optimization. You have reviewed thousands of resumes for Training and Development Manager positions and know exactly what hiring managers and ATS systems look for.

Your task:
Analyze my resume for a Training and Development Manager position and provide concrete, actionable feedback to maximize my chances.

Job description:
[paste the job description here]

Provide feedback on the following:

  1. Match analysis: Which requirements from the job description ARE and ARE NOT reflected in my resume?
  2. Quantification: Which bullet points lack concrete numbers/metrics? Provide examples of how I can rewrite them.
  3. Keywords: Which technical terms from the job description (such as Microsoft PowerPoint, Microsoft Excel, Microsoft Office software, etc.) are missing or could be more prominent?
  4. Impact statements: Rewrite my 3 weakest bullet points using the STAR format (Situation, Task, Action, Result)
  5. ATS optimization: What adjustments will increase my score in Applicant Tracking Systems?
  6. Priorities: Give me a top-5 of changes that will make the biggest difference, ranked by impact.

Be direct and critical - I want honest feedback, not compliments.

Why use Mokaru instead? At Mokaru, we have invested extensive research into our AI prompts and continuously update them based on recruiter feedback and ATS testing. Our AI resume builder handles the complexity for you: optimizing for ATS systems, matching job descriptions, and ensuring professional formatting, so you can focus on landing interviews.

Training Director Resume Example

Looking for a Training Director resume instead? The skills and experience are very similar to a Training and Development Manager. Here is an example you can use as inspiration:

SUSAN PERRY

Training Director
susan.perry@email.com • +1 (555) 123-4567 • San Francisco, CA

Summary

Training and Development Manager with 8+ years of experience designing learning strategies for enterprise-level organizations. Achieved a 95% employee satisfaction rate for new hire onboarding programs. Proficient in developing curricula with Microsoft Office suite and Oracle PeopleSoft for staff development.

Skills

Technical: Microsoft PowerPoint, Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft Word, Oracle PeopleSoft
Professional: Learning Strategies, Reading Comprehension, Active Listening, Speaking, Instructing

Experience

Catalyst Leadership Group
2022 - Present
Senior Training and Development Manager
  • Spearheaded a new learning strategy using social perceptiveness to analyze needs, resulting in a 40% increase in employee engagement scores across 12 departments
  • Directed a company-wide training overhaul, utilizing Microsoft Excel for ROI tracking and achieving a 25% reduction in onboarding time for 500+ new hires annually
  • Championed a leadership development program, instructing senior managers and improving internal promotion rates by 30% over two fiscal years
Horizon Strategic Partners
2019 - 2022
Training and Development Manager
  • Owned the transition to Oracle PeopleSoft for training administration, monitoring system performance and reducing reporting errors by 15%
  • Collaborated with department heads to develop and deliver a new compliance curriculum, leveraging active listening to tailor content for 200+ employees
  • Planned and executed a series of workshops using Microsoft PowerPoint and Adobe Illustrator, improving participant knowledge retention scores by an average of 20%
Apex Management Institute
2016 - 2019
Junior Training and Development Manager
  • Supported senior managers by analyzing training evaluation surveys in Microsoft Excel, providing data summaries that informed two program updates
  • Assisted in facilitating new hire orientation sessions, applying instructing skills to improve the onboarding experience for over 100 employees
  • Executed updates to existing training materials in Microsoft Word and Adobe Acrobat, ensuring accuracy and alignment with latest company policies

Education

State University
2011 - 2015
Bachelor of Science

Certifications

  • Certified Professional in Learning and Performance
  • Project Management Professional
  • Microsoft Office Specialist: Expert

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