Personal Care

Morticians, Undertakers, and Funeral Arranger Resume Example

Professional resume template and tips for Morticians, Undertakers, and Funeral Arranger positions

Funeral DirectorMorticianFuneral ArrangerFuneral Arrangement DirectorFuneral CounselorFuneral Prearrangement CounselorLicensed Funeral DirectorUndertaker

If you’re considering a career as a mortician, funeral arranger, or undertaker, this guide provides the essential overview you need. Discover the daily responsibilities, from coordinating services to handling legal documentation, and learn which technical tools like Mortware or HMIS Advantage are used in the role. We detail the key interpersonal and organizational skills—such as service orientation, active listening, and time management—that employers value, alongside the foundational knowledge areas to develop. You’ll also find targeted advice for crafting a strong resume that highlights your compassion and precision. Use this resource to prepare effectively, then build your standout resume with Mokaru.

NICOLE THOMAS

Morticians, Undertakers, and Funeral Arranger
nicole.thomas@email.com | +1 (555) 123-4567 | San Francisco, CA

Professional Summary

Compassionate Mortician and Funeral Arranger with 5+ years serving a high-volume, multicultural community. Streamlined arrangement coordination, reducing average family consultation time by 25% while maintaining exceptional care. Proficient in all aspects of preparation and Microsoft Office for documentation and service planning.

Skills

Technical Skills: Microsoft Access, Microsoft Office software, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word
Soft Skills: Active Listening, Social Perceptiveness, Service Orientation, Speaking, Coordination

Experience

Lead Mortician and Funeral Arranger
2022 - Present
Serenity Memorial Care Group
  • Spearheaded the adoption of Salesforce software to manage client relationships, increasing repeat business by 25% through enhanced Service Orientation
  • Directed a team of 10 staff in coordinating complex funeral services, improving efficiency by 30% with strategic Time Management and Coordination
  • Developed and implemented a new embalming protocol using Belmar & Associates Mortware, reducing preparation time by 20% while maintaining high standards
Licensed Mortician and Funeral Director
2019 - 2022
Harmony Grove Funeral Services
  • Owned the end-to-end arrangement of 100+ funeral services, leveraging Active Listening to customize ceremonies, achieving a 98% client satisfaction rate
  • Collaborated with legal teams to streamline death certificate processing using Microsoft Excel, cutting approval times by 15 days on average
  • Utilized Social Perceptiveness to mediate family disputes during planning, ensuring smooth services and positive feedback in 90% of cases
Junior Funeral Arranger and Mortuary Assistant
2016 - 2019
Evergreen Family Funeral Home
  • Assisted in the removal and transport of deceased remains, applying Coordination skills to handle 5+ cases weekly with care and efficiency
  • Supported funeral arrangements by drafting obituary notices with precise Writing, reducing revision requests by 40% through attention to detail
  • Acquired proficiency in Belmar & Associates Mortware to maintain accurate records, enhancing data integrity by 25% through diligent application

Education

Associate Degree
2013 - 2015
State University

Certificates

  • Certified Funeral Service Practitioner
  • Certified Preplanning Consultant
  • Certified Crematory Operator

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What does a Morticians, Undertakers, and Funeral Arranger do?

A Morticians, Undertakers, and Funeral Arranger performs various tasks on a daily basis. Here are the core responsibilities you can expect in this role:

  • Oversee the preparation and care of the remains of people who have died.
  • Obtain information needed to complete legal documents, such as death certificates or burial permits.
  • Perform embalming duties, as necessary.
  • Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
  • Remove deceased remains from place of death.

What skills do you need as a Morticians, Undertakers, and Funeral Arranger?

Employers hiring for Morticians, Undertakers, and Funeral Arranger positions look for candidates with a strong combination of technical and soft skills. Here are the most important skills to highlight on your resume:

Microsoft Access
Microsoft Office software
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Salesforce software
Belmar & Associates Mortware
Custom Data Systems Sterling Management Software
FPA Software MACCS

What knowledge areas are important for a Morticians, Undertakers, and Funeral Arranger?

Beyond skills and tools, employers value candidates with deep knowledge in these areas. Consider highlighting relevant coursework, certifications, or experience:

Customer and Personal ServiceEnglish LanguageAdministrativeAdministration and ManagementPsychologyPersonnel and Human ResourcesComputers and ElectronicsSales and MarketingBiologyPhilosophy and Theology

How do I write a great Morticians, Undertakers, and Funeral Arranger resume?

Creating an effective Morticians, Undertakers, and Funeral Arranger resume requires focusing on what employers in the Personal Care sector value most.

Use relevant keywords

ATS systems scan for specific terms. Include these keywords naturally throughout your resume:

SpeakingMicrosoft ExcelActive ListeningMicrosoft AccessMicrosoft OutlookService OrientationSocial PerceptivenessMicrosoft Office software

Quantify your impact

When describing how you "oversee the preparation and care of the remains of people who have died", include metrics like percentages, team sizes, budgets, or project scope to demonstrate real results.

Showcase technical proficiency

Highlight hands-on experience with Microsoft Access, Microsoft Office software, Microsoft Excel and any customer and personal service certifications that validate your expertise.

Match the experience level

For Morticians, Undertakers, and Funeral Arranger roles, employers typically expect usually requires trade school, apprenticeship, or 2-year degree. Highlight matching qualifications prominently at the top of your resume.

Example bullet points

Here are some strong bullet points you could adapt for your Morticians, Undertakers, and Funeral Arranger resume:

  • Spearheaded the adoption of Salesforce software to manage client relationships, increasing repeat business by 25% through enhanced Service Orientation
  • Directed a team of 10 staff in coordinating complex funeral services, improving efficiency by 30% with strategic Time Management and Coordination
  • Developed and implemented a new embalming protocol using Belmar & Associates Mortware, reducing preparation time by 20% while maintaining high standards

How to use AI to improve your Morticians, Undertakers, and Funeral Arranger resume

AI tools like ChatGPT can be incredibly helpful when crafting your Morticians, Undertakers, and Funeral Arranger resume. They can help you brainstorm achievements, rephrase bullet points for impact, identify missing keywords, and tailor your content to specific job descriptions.

However, AI is not perfect. Always proofread the output carefully. AI can sometimes make factual errors, use generic language, or miss the nuances of your specific experience. Think of AI as a helpful assistant, not a replacement for your own judgment.

AI Resume Prompt

Prompt

You are a senior recruiter with 15+ years of experience in technical hiring and resume optimization. You have reviewed thousands of resumes for Morticians, Undertakers, and Funeral Arranger positions and know exactly what hiring managers and ATS systems look for.

Your task:
Analyze my resume for a Morticians, Undertakers, and Funeral Arranger position and provide concrete, actionable feedback to maximize my chances.

Job description:
[paste the job description here]

Provide feedback on the following:

  1. Match analysis: Which requirements from the job description ARE and ARE NOT reflected in my resume?
  2. Quantification: Which bullet points lack concrete numbers/metrics? Provide examples of how I can rewrite them.
  3. Keywords: Which technical terms from the job description (such as Microsoft Access, Microsoft Office software, Microsoft Excel, etc.) are missing or could be more prominent?
  4. Impact statements: Rewrite my 3 weakest bullet points using the STAR format (Situation, Task, Action, Result)
  5. ATS optimization: What adjustments will increase my score in Applicant Tracking Systems?
  6. Priorities: Give me a top-5 of changes that will make the biggest difference, ranked by impact.

Be direct and critical - I want honest feedback, not compliments.

Why use Mokaru instead? At Mokaru, we have invested extensive research into our AI prompts and continuously update them based on recruiter feedback and ATS testing. Our AI resume builder handles the complexity for you: optimizing for ATS systems, matching job descriptions, and ensuring professional formatting, so you can focus on landing interviews.

Funeral Director Resume Example

Looking for a Funeral Director resume instead? The skills and experience are very similar to a Morticians, Undertakers, and Funeral Arranger. Here is an example you can use as inspiration:

KIMBERLY BROOKS

Funeral Director
kimberly.brooks@email.com • +1 (555) 123-4567 • San Francisco, CA

Summary

Compassionate Mortician and Funeral Arranger with 5+ years serving a high-volume, multicultural community. Streamlined arrangement coordination, reducing average family consultation time by 25% while maintaining exceptional care. Proficient in all aspects of preparation and Microsoft Office for documentation and service planning.

Skills

Technical: Microsoft Access, Microsoft Office software, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word
Professional: Active Listening, Social Perceptiveness, Service Orientation, Speaking, Coordination

Experience

Serenity Memorial Care Group
2022 - Present
Lead Mortician and Funeral Arranger
  • Spearheaded the adoption of Salesforce software to manage client relationships, increasing repeat business by 25% through enhanced Service Orientation
  • Directed a team of 10 staff in coordinating complex funeral services, improving efficiency by 30% with strategic Time Management and Coordination
  • Developed and implemented a new embalming protocol using Belmar & Associates Mortware, reducing preparation time by 20% while maintaining high standards
Harmony Grove Funeral Services
2019 - 2022
Licensed Mortician and Funeral Director
  • Owned the end-to-end arrangement of 100+ funeral services, leveraging Active Listening to customize ceremonies, achieving a 98% client satisfaction rate
  • Collaborated with legal teams to streamline death certificate processing using Microsoft Excel, cutting approval times by 15 days on average
  • Utilized Social Perceptiveness to mediate family disputes during planning, ensuring smooth services and positive feedback in 90% of cases
Evergreen Family Funeral Home
2016 - 2019
Junior Funeral Arranger and Mortuary Assistant
  • Assisted in the removal and transport of deceased remains, applying Coordination skills to handle 5+ cases weekly with care and efficiency
  • Supported funeral arrangements by drafting obituary notices with precise Writing, reducing revision requests by 40% through attention to detail
  • Acquired proficiency in Belmar & Associates Mortware to maintain accurate records, enhancing data integrity by 25% through diligent application

Education

State University
2013 - 2015
Associate Degree

Certifications

  • Certified Funeral Service Practitioner
  • Certified Preplanning Consultant
  • Certified Crematory Operator

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