Host and Hostesses, Restaurant, Lounge, and Coffee Shop Resume Example
Professional resume template and tips for Host and Hostesses, Restaurant, Lounge, and Coffee Shop positions
Ready to master the role of a restaurant, lounge, or coffee shop host? This guide is your practical blueprint to excel in this pivotal position. We break down the daily tasks, from greeting patrons and managing reservations with tools like OpenTable to coordinating seamlessly with service and kitchen teams. You'll discover the essential technical and soft skills that impress employers, including service orientation, social perceptiveness, and time management. We'll also show you how to highlight your customer service knowledge and English language proficiency on your resume. Explore our specific tips to build a standout application and confidently launch your hospitality career with Mokaru.
MEGAN CLARK
Professional Summary
Professional host with 3+ years of experience in upscale B2C restaurant and lounge environments. Achieved a 20% improvement in table turnover during peak periods through strategic seating and reservation management using Avenista. Skilled in active listening, service orientation, and leveraging GuestBridge Reserve to enhance guest flow.
Skills
Experience
- Led redesign of reservation system using OpenTable, reducing average wait times by 25% and increasing table turnover rate by 15% during peak hours
- Developed and implemented a comprehensive training program for 8 new hosts, focusing on social perceptiveness and service orientation, improving team guest satisfaction scores by 30%
- Analyzed seating patterns and server performance with Microsoft Excel to redesign floor plan, improving server balance and increasing total covers by 10% on weekends
- Managed high-volume reservation book for 150-seat restaurant using GuestBridge Reserve, coordinating with kitchen to ensure seamless 95% on-time seating
- Owned weekend event coordination, proactively monitoring guest flow and using critical thinking to resolve seating conflicts, maintaining a 4.8/5 guest rating
- Collaborated with serving staff using active listening to redesign greeting script, which reduced initial service complaints by 40%
- Mastered Avenista Table Reservations software to accurately manage daily bookings for 50+ tables, supporting senior hosts during busy shifts
- Greeted and seated guests using strong speaking skills, carefully reading comprehension of reservations to ensure proper table assignments
- Provided guests with menus and initial contact, monitoring waitlist via reservation software to efficiently communicate estimated times to patrons
Education
Certificates
- ServSafe Food Handler Certification
- Microsoft Office Specialist (MOS) Certification
- TIPS Certification
Build Your Host and Hostesses, Restaurant, Lounge, and Coffee Shop Resume
Create a professional, ATS-optimized resume tailored for Host and Hostesses, Restaurant, Lounge, and Coffee Shop positions in minutes.
What does a Host and Hostesses, Restaurant, Lounge, and Coffee Shop do?
A Host and Hostesses, Restaurant, Lounge, and Coffee Shop performs various tasks on a daily basis. Here are the core responsibilities you can expect in this role:
- Provide guests with menus.
- Greet guests and seat them at tables or in waiting areas.
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
What skills do you need as a Host and Hostesses, Restaurant, Lounge, and Coffee Shop?
Employers hiring for Host and Hostesses, Restaurant, Lounge, and Coffee Shop positions look for candidates with a strong combination of technical and soft skills. Here are the most important skills to highlight on your resume:
What knowledge areas are important for a Host and Hostesses, Restaurant, Lounge, and Coffee Shop?
Beyond skills and tools, employers value candidates with deep knowledge in these areas. Consider highlighting relevant coursework, certifications, or experience:
How do I write a great Host and Hostesses, Restaurant, Lounge, and Coffee Shop resume?
Creating an effective Host and Hostesses, Restaurant, Lounge, and Coffee Shop resume requires focusing on what employers in the Food Service sector value most.
Use relevant keywords
ATS systems scan for specific terms. Include these keywords naturally throughout your resume:
Quantify your impact
When describing how you "provide guests with menus", include metrics like percentages, team sizes, budgets, or project scope to demonstrate real results.
Showcase technical proficiency
Highlight hands-on experience with Facebook, Microsoft Excel, Microsoft Office software and any customer and personal service certifications that validate your expertise.
Match the experience level
For Host and Hostesses, Restaurant, Lounge, and Coffee Shop roles, employers typically expect some may require a high school diploma. Highlight matching qualifications prominently at the top of your resume.
Example bullet points
Here are some strong bullet points you could adapt for your Host and Hostesses, Restaurant, Lounge, and Coffee Shop resume:
- Led redesign of reservation system using OpenTable, reducing average wait times by 25% and increasing table turnover rate by 15% during peak hours
- Developed and implemented a comprehensive training program for 8 new hosts, focusing on social perceptiveness and service orientation, improving team guest satisfaction scores by 30%
- Analyzed seating patterns and server performance with Microsoft Excel to redesign floor plan, improving server balance and increasing total covers by 10% on weekends
How to use AI to improve your Host and Hostesses, Restaurant, Lounge, and Coffee Shop resume
AI tools like ChatGPT can be incredibly helpful when crafting your Host and Hostesses, Restaurant, Lounge, and Coffee Shop resume. They can help you brainstorm achievements, rephrase bullet points for impact, identify missing keywords, and tailor your content to specific job descriptions.
However, AI is not perfect. Always proofread the output carefully. AI can sometimes make factual errors, use generic language, or miss the nuances of your specific experience. Think of AI as a helpful assistant, not a replacement for your own judgment.
AI Resume Prompt
You are a senior recruiter with 15+ years of experience in technical hiring and resume optimization. You have reviewed thousands of resumes for Host and Hostesses, Restaurant, Lounge, and Coffee Shop positions and know exactly what hiring managers and ATS systems look for.
Your task:
Analyze my resume for a Host and Hostesses, Restaurant, Lounge, and Coffee Shop position and provide concrete, actionable feedback to maximize my chances.
Job description:
[paste the job description here]
Provide feedback on the following:
- Match analysis: Which requirements from the job description ARE and ARE NOT reflected in my resume?
- Quantification: Which bullet points lack concrete numbers/metrics? Provide examples of how I can rewrite them.
- Keywords: Which technical terms from the job description (such as Facebook, Microsoft Excel, Microsoft Office software, etc.) are missing or could be more prominent?
- Impact statements: Rewrite my 3 weakest bullet points using the STAR format (Situation, Task, Action, Result)
- ATS optimization: What adjustments will increase my score in Applicant Tracking Systems?
- Priorities: Give me a top-5 of changes that will make the biggest difference, ranked by impact.
Be direct and critical - I want honest feedback, not compliments.
Why use Mokaru instead? At Mokaru, we have invested extensive research into our AI prompts and continuously update them based on recruiter feedback and ATS testing. Our AI resume builder handles the complexity for you: optimizing for ATS systems, matching job descriptions, and ensuring professional formatting, so you can focus on landing interviews.
Bar Host Resume Example
Looking for a Bar Host resume instead? The skills and experience are very similar to a Host and Hostesses, Restaurant, Lounge, and Coffee Shop. Here is an example you can use as inspiration:
NICOLE THOMAS
Summary
Professional host with 3+ years of experience in upscale B2C restaurant and lounge environments. Achieved a 20% improvement in table turnover during peak periods through strategic seating and reservation management using Avenista. Skilled in active listening, service orientation, and leveraging GuestBridge Reserve to enhance guest flow.
Skills
Experience
- Led redesign of reservation system using OpenTable, reducing average wait times by 25% and increasing table turnover rate by 15% during peak hours
- Developed and implemented a comprehensive training program for 8 new hosts, focusing on social perceptiveness and service orientation, improving team guest satisfaction scores by 30%
- Analyzed seating patterns and server performance with Microsoft Excel to redesign floor plan, improving server balance and increasing total covers by 10% on weekends
- Managed high-volume reservation book for 150-seat restaurant using GuestBridge Reserve, coordinating with kitchen to ensure seamless 95% on-time seating
- Owned weekend event coordination, proactively monitoring guest flow and using critical thinking to resolve seating conflicts, maintaining a 4.8/5 guest rating
- Collaborated with serving staff using active listening to redesign greeting script, which reduced initial service complaints by 40%
- Mastered Avenista Table Reservations software to accurately manage daily bookings for 50+ tables, supporting senior hosts during busy shifts
- Greeted and seated guests using strong speaking skills, carefully reading comprehension of reservations to ensure proper table assignments
- Provided guests with menus and initial contact, monitoring waitlist via reservation software to efficiently communicate estimated times to patrons
Education
Certifications
- ServSafe Food Handler Certification
- Microsoft Office Specialist (MOS) Certification
- TIPS Certification
Build Your Bar Host Resume
Create a professional, ATS-optimized resume tailored for Bar Host positions in minutes.
Frequently Asked Questions
Ready to build your Host and Hostesses, Restaurant, Lounge, and Coffee Shop resume?
Join thousands of professionals who have landed their dream job with Mokaru. Our AI-powered resume builder creates ATS-optimized resumes in minutes.