Personal Care

Funeral Attendant Resume Example

Professional resume template and tips for Funeral Attendant positions

Funeral AssistantFuneral AttendantFuneral Home AttendantPallbearerFuneral GreeterFuneral Home AssistantFuneral Home AssociateFuneral Service Attendant

If you are considering a career as a funeral attendant, this guide provides the practical roadmap you need. A funeral attendant performs essential duties that ensure services are conducted with dignity and precision, from coordinating logistics to offering compassionate support to mourners. This page offers a clear overview of the role, detailing the specific technical tools and soft skills like service orientation and critical thinking that employers value. You’ll also find actionable advice on highlighting your experience in customer service and administration. Use these insights to build a strong, targeted resume that reflects this unique profession, and explore how Mokaru can help you craft an application that stands out.

COURTNEY PHILLIPS

Funeral Attendant
courtney.phillips@email.com | +1 (555) 123-4567 | San Francisco, CA

Professional Summary

Funeral Attendant with 3+ years of experience in B2C funeral home services, having assisted over 500 families during visitation and service coordination. Proficient in social perceptiveness, service logistics, and utilizing iCIMS and bookkeeping software to ensure meticulous event execution.

Skills

Technical Skills: Microsoft Office software, Microsoft Excel, Microsoft Word, Bookkeeping software, iCIMS Talent Cloud software
Soft Skills: Social Perceptiveness, Service Orientation, Active Listening, Speaking, Monitoring

Experience

Lead Funeral Attendant
2022 - Present
Serenity Memorial Care
  • Led a team of 5 attendants in coordinating over 200 funeral services annually, improving service efficiency by 15% through optimized scheduling using Microsoft Excel
  • Developed and implemented a new mourning family support protocol using Social Perceptiveness, reducing client complaints by 20% and enhancing service orientation
  • Spearheaded the integration of iCIMS Talent Cloud software for staff training and scheduling, cutting administrative time by 25% and improving team coordination
Funeral Attendant
2019 - 2022
Everlasting Grace Funeral Services
  • Owned the coordination of 50+ funeral services per quarter, utilizing Active Listening to tailor arrangements, resulting in a 95% client satisfaction rate
  • Collaborated with funeral directors to streamline casket placement and procession logistics using Critical Thinking, reducing setup errors by 30%
  • Managed bookkeeping software to track service expenses and donations, ensuring accurate financial records for over 100 events annually
Junior Funeral Attendant
2016 - 2019
Harmony Rest Funeral Home
  • Supported senior attendants in greeting and escorting 500+ mourners, applying Service Orientation to ensure respectful and smooth transitions
  • Learned and executed casket closing procedures for 30+ services, adhering to protocols with attention to detail and Monitoring skills
  • Assisted in maintaining Microsoft Word documents for service programs and obituaries, improving document accuracy by 15% through careful Reading Comprehension

Education

High School Diploma
2011 - 2015
State University

Certificates

  • Certified Funeral Service Practitioner (CFSP)
  • Microsoft Office Specialist (MOS)
  • QuickBooks Certified User

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What does a Funeral Attendant do?

A Funeral Attendant performs various tasks on a daily basis. Here are the core responsibilities you can expect in this role:

  • Greet people at the funeral home.
  • Perform a variety of tasks during funerals to assist funeral directors and to ensure that services run smoothly and as planned.
  • Close caskets at appropriate point in services.
  • Direct or escort mourners to parlors or chapels in which wakes or funerals are being held.
  • Place caskets in parlors or chapels prior to wakes or funerals.

What skills do you need as a Funeral Attendant?

Employers hiring for Funeral Attendant positions look for candidates with a strong combination of technical and soft skills. Here are the most important skills to highlight on your resume:

Microsoft Office software
Microsoft Excel
Microsoft Word
Bookkeeping software
iCIMS Talent Cloud software

What knowledge areas are important for a Funeral Attendant?

Beyond skills and tools, employers value candidates with deep knowledge in these areas. Consider highlighting relevant coursework, certifications, or experience:

Customer and Personal ServiceEnglish LanguageAdministrativeTransportationComputers and ElectronicsLaw and GovernmentCommunications and MediaSales and MarketingAdministration and ManagementMathematics

How do I write a great Funeral Attendant resume?

Creating an effective Funeral Attendant resume requires focusing on what employers in the Personal Care sector value most.

Use relevant keywords

ATS systems scan for specific terms. Include these keywords naturally throughout your resume:

SpeakingMicrosoft WordMicrosoft ExcelActive ListeningService OrientationBookkeeping softwareSocial PerceptivenessMicrosoft Office software

Quantify your impact

When describing how you "greet people at the funeral home", include metrics like percentages, team sizes, budgets, or project scope to demonstrate real results.

Showcase technical proficiency

Highlight hands-on experience with Microsoft Office software, Microsoft Excel, Microsoft Word and any customer and personal service certifications that validate your expertise.

Match the experience level

For Funeral Attendant roles, employers typically expect usually requires a high school diploma. Highlight matching qualifications prominently at the top of your resume.

Example bullet points

Here are some strong bullet points you could adapt for your Funeral Attendant resume:

  • Led a team of 5 attendants in coordinating over 200 funeral services annually, improving service efficiency by 15% through optimized scheduling using Microsoft Excel
  • Developed and implemented a new mourning family support protocol using Social Perceptiveness, reducing client complaints by 20% and enhancing service orientation
  • Spearheaded the integration of iCIMS Talent Cloud software for staff training and scheduling, cutting administrative time by 25% and improving team coordination

How to use AI to improve your Funeral Attendant resume

AI tools like ChatGPT can be incredibly helpful when crafting your Funeral Attendant resume. They can help you brainstorm achievements, rephrase bullet points for impact, identify missing keywords, and tailor your content to specific job descriptions.

However, AI is not perfect. Always proofread the output carefully. AI can sometimes make factual errors, use generic language, or miss the nuances of your specific experience. Think of AI as a helpful assistant, not a replacement for your own judgment.

AI Resume Prompt

Prompt

You are a senior recruiter with 15+ years of experience in technical hiring and resume optimization. You have reviewed thousands of resumes for Funeral Attendant positions and know exactly what hiring managers and ATS systems look for.

Your task:
Analyze my resume for a Funeral Attendant position and provide concrete, actionable feedback to maximize my chances.

Job description:
[paste the job description here]

Provide feedback on the following:

  1. Match analysis: Which requirements from the job description ARE and ARE NOT reflected in my resume?
  2. Quantification: Which bullet points lack concrete numbers/metrics? Provide examples of how I can rewrite them.
  3. Keywords: Which technical terms from the job description (such as Microsoft Office software, Microsoft Excel, Microsoft Word, etc.) are missing or could be more prominent?
  4. Impact statements: Rewrite my 3 weakest bullet points using the STAR format (Situation, Task, Action, Result)
  5. ATS optimization: What adjustments will increase my score in Applicant Tracking Systems?
  6. Priorities: Give me a top-5 of changes that will make the biggest difference, ranked by impact.

Be direct and critical - I want honest feedback, not compliments.

Why use Mokaru instead? At Mokaru, we have invested extensive research into our AI prompts and continuously update them based on recruiter feedback and ATS testing. Our AI resume builder handles the complexity for you: optimizing for ATS systems, matching job descriptions, and ensuring professional formatting, so you can focus on landing interviews.

Funeral Assistant Resume Example

Looking for a Funeral Assistant resume instead? The skills and experience are very similar to a Funeral Attendant. Here is an example you can use as inspiration:

GEORGE FORD

Funeral Assistant
george.ford@email.com • +1 (555) 123-4567 • San Francisco, CA

Summary

Funeral Attendant with 3+ years of experience in B2C funeral home services, having assisted over 500 families during visitation and service coordination. Proficient in social perceptiveness, service logistics, and utilizing iCIMS and bookkeeping software to ensure meticulous event execution.

Skills

Technical: Microsoft Office software, Microsoft Excel, Microsoft Word, Bookkeeping software, iCIMS Talent Cloud software
Professional: Social Perceptiveness, Service Orientation, Active Listening, Speaking, Monitoring

Experience

Serenity Memorial Care
2022 - Present
Lead Funeral Attendant
  • Led a team of 5 attendants in coordinating over 200 funeral services annually, improving service efficiency by 15% through optimized scheduling using Microsoft Excel
  • Developed and implemented a new mourning family support protocol using Social Perceptiveness, reducing client complaints by 20% and enhancing service orientation
  • Spearheaded the integration of iCIMS Talent Cloud software for staff training and scheduling, cutting administrative time by 25% and improving team coordination
Everlasting Grace Funeral Services
2019 - 2022
Funeral Attendant
  • Owned the coordination of 50+ funeral services per quarter, utilizing Active Listening to tailor arrangements, resulting in a 95% client satisfaction rate
  • Collaborated with funeral directors to streamline casket placement and procession logistics using Critical Thinking, reducing setup errors by 30%
  • Managed bookkeeping software to track service expenses and donations, ensuring accurate financial records for over 100 events annually
Harmony Rest Funeral Home
2016 - 2019
Junior Funeral Attendant
  • Supported senior attendants in greeting and escorting 500+ mourners, applying Service Orientation to ensure respectful and smooth transitions
  • Learned and executed casket closing procedures for 30+ services, adhering to protocols with attention to detail and Monitoring skills
  • Assisted in maintaining Microsoft Word documents for service programs and obituaries, improving document accuracy by 15% through careful Reading Comprehension

Education

State University
2011 - 2015
High School Diploma

Certifications

  • Certified Funeral Service Practitioner (CFSP)
  • Microsoft Office Specialist (MOS)
  • QuickBooks Certified User

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