Food Service

First-Line Supervisor of Food Preparation and Serving Worker Resume Example

Professional resume template and tips for First-Line Supervisor of Food Preparation and Serving Worker positions

Kitchen SupervisorFood Service SupervisorBanquet CaptainCafeteria ManagerCounter SupervisorFood SupervisorKitchen ManagerLunchroom Manager

Ready to lead a team in a fast-paced kitchen or dining environment? As a First-Line Supervisor of Food Preparation and Serving Workers, you are the operational heart of the food service industry, directly coordinating staff and ensuring excellent customer experiences. This guide provides you with a detailed overview of your core daily tasks, from training staff to resolving complaints, and outlines the essential technical tools like POS systems and Microsoft Office, along with critical soft skills like time management and social perceptiveness. We’ll also cover key knowledge areas and actionable tips for crafting a resume that showcases your supervisory expertise. Start building your standout application with Mokaru today.

LAURA JAMES

First-Line Supervisor of Food Preparation and Serving Worker
laura.james@email.com | +1 (555) 123-4567 | San Francisco, CA

Professional Summary

First-Line Food Service Supervisor with 3+ years of experience in high-volume B2C restaurant management. Reduced staff turnover by 40% through improved training protocols. Proficient in personnel coordination, customer complaint resolution, and Microsoft Office suite.

Skills

Technical Skills: Microsoft Excel, Microsoft Word, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint, Microsoft Project
Soft Skills: Management of Personnel Resources, Speaking, Monitoring, Coordination, Active Listening

Experience

Senior First-Line Supervisor of Food Preparation and Serving Worker
2022 - Present
Urban Bistro Hospitality Group
  • Implemented a new scheduling system using Compris Advanced Manager's Workstation, reducing labor costs by 15% and improving shift coverage
  • Led a team of 25 food preparation and serving workers, implementing performance monitoring systems, which increased team productivity by 20% over six months
  • Coordinated with vendors and senior management using Microsoft Excel for inventory tracking, reducing waste by 10% and saving $5,000 monthly
First-Line Supervisor of Food Preparation and Serving Worker
2019 - 2022
Coastal Grill & Bar
  • Developed comprehensive training manuals using Microsoft Word for new hires, cutting onboarding time by 30% and improving service quality
  • Collaborated with kitchen staff to redesign workflow, utilizing active listening to gather feedback, which decreased order preparation time by 15%
  • Created monthly performance reports using Microsoft PowerPoint for management reviews, leading to data-driven decisions that boosted customer satisfaction by 10%
Junior First-Line Supervisor of Food Preparation and Serving Worker
2016 - 2019
Sunrise Café Chain
  • Assisted in resolving customer complaints by applying service orientation techniques, increasing customer retention by 5% within three months
  • Managed daily shift schedules using Microsoft Outlook for a team of 15, reducing scheduling conflicts by 25% and improving shift coverage
  • Supported inventory management by reading and comprehending supply orders accurately, which reduced inventory errors by 20% and minimized waste

Education

High School Diploma
2011 - 2015
State University

Certificates

  • ServSafe Food Protection Manager Certification
  • Certified Hospitality Supervisor
  • HACCP Manager Certification

Build Your First-Line Supervisor of Food Preparation and Serving Worker Resume

Create a professional, ATS-optimized resume tailored for First-Line Supervisor of Food Preparation and Serving Worker positions in minutes.

Create Free Resume

What does a First-Line Supervisor of Food Preparation and Serving Worker do?

A First-Line Supervisor of Food Preparation and Serving Worker performs various tasks on a daily basis. Here are the core responsibilities you can expect in this role:

  • Resolve customer complaints regarding food service.
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
  • Present bills and accept payments.
  • Perform various financial activities, such as cash handling, deposit preparation, and payroll.

What skills do you need as a First-Line Supervisor of Food Preparation and Serving Worker?

Employers hiring for First-Line Supervisor of Food Preparation and Serving Worker positions look for candidates with a strong combination of technical and soft skills. Here are the most important skills to highlight on your resume:

Microsoft Excel
Microsoft Word
Microsoft Office software
Microsoft Outlook
Microsoft PowerPoint
Microsoft Project
Compris Advanced Manager's Workstation
Compris software
Intuit QuickBooks Point of Sale
MICROS Systems HSI Profits Series

What knowledge areas are important for a First-Line Supervisor of Food Preparation and Serving Worker?

Beyond skills and tools, employers value candidates with deep knowledge in these areas. Consider highlighting relevant coursework, certifications, or experience:

Customer and Personal ServiceAdministration and ManagementFood ProductionEnglish LanguageProduction and ProcessingSales and MarketingEducation and TrainingPersonnel and Human ResourcesEconomics and AccountingMathematics

How do I write a great First-Line Supervisor of Food Preparation and Serving Worker resume?

Creating an effective First-Line Supervisor of Food Preparation and Serving Worker resume requires focusing on what employers in the Food Service sector value most.

Use relevant keywords

ATS systems scan for specific terms. Include these keywords naturally throughout your resume:

SpeakingMonitoringCoordinationMicrosoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft Office softwareManagement of Personnel Resources

Quantify your impact

When describing how you "resolve customer complaints regarding food service", include metrics like percentages, team sizes, budgets, or project scope to demonstrate real results.

Showcase technical proficiency

Highlight hands-on experience with Microsoft Excel, Microsoft Word, Microsoft Office software and any customer and personal service certifications that validate your expertise.

Match the experience level

For First-Line Supervisor of Food Preparation and Serving Worker roles, employers typically expect usually requires a high school diploma. Highlight matching qualifications prominently at the top of your resume.

Example bullet points

Here are some strong bullet points you could adapt for your First-Line Supervisor of Food Preparation and Serving Worker resume:

  • Implemented a new scheduling system using Compris Advanced Manager's Workstation, reducing labor costs by 15% and improving shift coverage
  • Led a team of 25 food preparation and serving workers, implementing performance monitoring systems, which increased team productivity by 20% over six months
  • Coordinated with vendors and senior management using Microsoft Excel for inventory tracking, reducing waste by 10% and saving $5,000 monthly

How to use AI to improve your First-Line Supervisor of Food Preparation and Serving Worker resume

AI tools like ChatGPT can be incredibly helpful when crafting your First-Line Supervisor of Food Preparation and Serving Worker resume. They can help you brainstorm achievements, rephrase bullet points for impact, identify missing keywords, and tailor your content to specific job descriptions.

However, AI is not perfect. Always proofread the output carefully. AI can sometimes make factual errors, use generic language, or miss the nuances of your specific experience. Think of AI as a helpful assistant, not a replacement for your own judgment.

AI Resume Prompt

Prompt

You are a senior recruiter with 15+ years of experience in technical hiring and resume optimization. You have reviewed thousands of resumes for First-Line Supervisor of Food Preparation and Serving Worker positions and know exactly what hiring managers and ATS systems look for.

Your task:
Analyze my resume for a First-Line Supervisor of Food Preparation and Serving Worker position and provide concrete, actionable feedback to maximize my chances.

Job description:
[paste the job description here]

Provide feedback on the following:

  1. Match analysis: Which requirements from the job description ARE and ARE NOT reflected in my resume?
  2. Quantification: Which bullet points lack concrete numbers/metrics? Provide examples of how I can rewrite them.
  3. Keywords: Which technical terms from the job description (such as Microsoft Excel, Microsoft Word, Microsoft Office software, etc.) are missing or could be more prominent?
  4. Impact statements: Rewrite my 3 weakest bullet points using the STAR format (Situation, Task, Action, Result)
  5. ATS optimization: What adjustments will increase my score in Applicant Tracking Systems?
  6. Priorities: Give me a top-5 of changes that will make the biggest difference, ranked by impact.

Be direct and critical - I want honest feedback, not compliments.

Why use Mokaru instead? At Mokaru, we have invested extensive research into our AI prompts and continuously update them based on recruiter feedback and ATS testing. Our AI resume builder handles the complexity for you: optimizing for ATS systems, matching job descriptions, and ensuring professional formatting, so you can focus on landing interviews.

Kitchen Supervisor Resume Example

Looking for a Kitchen Supervisor resume instead? The skills and experience are very similar to a First-Line Supervisor of Food Preparation and Serving Worker. Here is an example you can use as inspiration:

STEPHANIE TAYLOR

Kitchen Supervisor
stephanie.taylor@email.com • +1 (555) 123-4567 • San Francisco, CA

Summary

First-Line Food Service Supervisor with 3+ years of experience in high-volume B2C restaurant management. Reduced staff turnover by 40% through improved training protocols. Proficient in personnel coordination, customer complaint resolution, and Microsoft Office suite.

Skills

Technical: Microsoft Excel, Microsoft Word, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint, Microsoft Project
Professional: Management of Personnel Resources, Speaking, Monitoring, Coordination, Active Listening

Experience

Urban Bistro Hospitality Group
2022 - Present
Senior First-Line Supervisor of Food Preparation and Serving Worker
  • Implemented a new scheduling system using Compris Advanced Manager's Workstation, reducing labor costs by 15% and improving shift coverage
  • Led a team of 25 food preparation and serving workers, implementing performance monitoring systems, which increased team productivity by 20% over six months
  • Coordinated with vendors and senior management using Microsoft Excel for inventory tracking, reducing waste by 10% and saving $5,000 monthly
Coastal Grill & Bar
2019 - 2022
First-Line Supervisor of Food Preparation and Serving Worker
  • Developed comprehensive training manuals using Microsoft Word for new hires, cutting onboarding time by 30% and improving service quality
  • Collaborated with kitchen staff to redesign workflow, utilizing active listening to gather feedback, which decreased order preparation time by 15%
  • Created monthly performance reports using Microsoft PowerPoint for management reviews, leading to data-driven decisions that boosted customer satisfaction by 10%
Sunrise Café Chain
2016 - 2019
Junior First-Line Supervisor of Food Preparation and Serving Worker
  • Assisted in resolving customer complaints by applying service orientation techniques, increasing customer retention by 5% within three months
  • Managed daily shift schedules using Microsoft Outlook for a team of 15, reducing scheduling conflicts by 25% and improving shift coverage
  • Supported inventory management by reading and comprehending supply orders accurately, which reduced inventory errors by 20% and minimized waste

Education

State University
2011 - 2015
High School Diploma

Certifications

  • ServSafe Food Protection Manager Certification
  • Certified Hospitality Supervisor
  • HACCP Manager Certification

Build Your Kitchen Supervisor Resume

Create a professional, ATS-optimized resume tailored for Kitchen Supervisor positions in minutes.

Create Free Resume

Frequently Asked Questions

Ready to build your First-Line Supervisor of Food Preparation and Serving Worker resume?

Join thousands of professionals who have landed their dream job with Mokaru. Our AI-powered resume builder creates ATS-optimized resumes in minutes.

SSL Secured
GDPR Compliant
Secure Payments by Stripe
99.9% Uptime

© 2026 Mokaru. All rights reserved. Platform metrics based on user surveys, individual results may vary.