Security

First-Line Supervisor of Correctional Officer Resume Example

Professional resume template and tips for First-Line Supervisor of Correctional Officer positions

Correction Officer SupervisorCorrectional SupervisorGuard ChiefGuard SupervisorWard SupervisorCorrection WardenCorrectional Case Records SupervisorCorrectional Officer Captain

Aspiring to become a First-Line Supervisor of Correctional Officers? This demanding leadership role is crucial for institutional security, requiring you to directly oversee staff and enforce policies while managing complex situations. This guide provides a clear overview of daily responsibilities, from inmate accountability to personnel management. You will learn the essential technical proficiencies, like jail management software, and the critical soft skills, including negotiation and social perceptiveness, that employers prioritize. We also break down the key knowledge areas in public safety and administration. To advance your career, explore our actionable tips for building a strong resume that highlights your supervisory expertise. Start crafting your application with Mokaru today.

RACHEL BROWN

First-Line Supervisor of Correctional Officer
rachel.brown@email.com | +1 (555) 123-4567 | San Francisco, CA

Professional Summary

Corrections supervisor with 5+ years leading security operations in a state-level facility. Directed a team of 15 officers, maintaining a 99.7% contraband interception rate. Proficient in inmate monitoring, policy enforcement, and Microsoft Office data coordination.

Skills

Technical Skills: Microsoft Office software, Microsoft Access, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
Soft Skills: Active Listening, Critical Thinking, Monitoring, Social Perceptiveness, Coordination

Experience

Lead First-Line Supervisor of Correctional Officer
2022 - Present
Aegis Maximum Security Correctional Facility
  • Directed a team of 15+ correctional officers, leveraging critical thinking and personnel management to reduce security incidents by 25% over 18 months
  • Spearheaded implementation of Guardian RFID tracking system, coordinating cross-departmental training that improved inmate count accuracy to 99.8%
  • Orchestrated emergency response protocols for a facility of 500+ inmates, utilizing active listening and decisive leadership during 3 major incidents with zero casualties
First-Line Supervisor of Correctional Officer
2019 - 2022
Sentinel Corrections & Rehabilitation Center
  • Owned the transition to electronic monitoring using 3M systems, collaborating with IT to train 30+ officers and cut manual reporting time by 15 hours weekly
  • Led a critical thinking initiative to revamp inmate movement logs in Microsoft Access, enhancing coordination between units and reducing errors by 40%
  • Managed the scheduling and performance reviews for an 8-officer unit using Excel, improving team compliance with training mandates by 95%
Assistant First-Line Supervisor of Correctional Officer
2016 - 2019
Vanguard State Correctional Institution
  • Supported senior supervisors by meticulously monitoring and logging inmate counts using Microsoft Excel, ensuring 100% accuracy for daily reports
  • Executed security rounds and emergency drills, applying social perceptiveness to de-escalate 10+ potential conflicts under supervision
  • Assisted in creating briefing presentations with PowerPoint and Word, enhancing reading comprehension of new policies for a team of 12 officers

Education

Associate Degree
2013 - 2015
State University

Certificates

  • Certified Corrections Manager (CCM)
  • Certified Corrections Supervisor (CCS)
  • Certified Jail Manager (CJM)

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What does a First-Line Supervisor of Correctional Officer do?

A First-Line Supervisor of Correctional Officer performs various tasks on a daily basis. Here are the core responsibilities you can expect in this role:

  • Take, receive, or check periodic inmate counts.
  • Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
  • Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
  • Respond to emergencies, such as escapes.
  • Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.

What skills do you need as a First-Line Supervisor of Correctional Officer?

Employers hiring for First-Line Supervisor of Correctional Officer positions look for candidates with a strong combination of technical and soft skills. Here are the most important skills to highlight on your resume:

Microsoft Office software
Microsoft Access
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
3M Electronic Monitoring
Guardian RFID
Jail management software
Email software

What knowledge areas are important for a First-Line Supervisor of Correctional Officer?

Beyond skills and tools, employers value candidates with deep knowledge in these areas. Consider highlighting relevant coursework, certifications, or experience:

Public Safety and SecurityLaw and GovernmentAdministration and ManagementPsychologyEnglish LanguageAdministrativeComputers and ElectronicsEducation and TrainingPersonnel and Human ResourcesCustomer and Personal Service

How do I write a great First-Line Supervisor of Correctional Officer resume?

Creating an effective First-Line Supervisor of Correctional Officer resume requires focusing on what employers in the Security sector value most.

Use relevant keywords

ATS systems scan for specific terms. Include these keywords naturally throughout your resume:

MonitoringMicrosoft ExcelActive ListeningMicrosoft AccessCritical ThinkingMicrosoft OutlookSocial PerceptivenessMicrosoft Office software

Quantify your impact

When describing how you "take, receive, or check periodic inmate counts", include metrics like percentages, team sizes, budgets, or project scope to demonstrate real results.

Showcase technical proficiency

Highlight hands-on experience with Microsoft Office software, Microsoft Access, Microsoft Outlook and any public safety and security certifications that validate your expertise.

Match the experience level

For First-Line Supervisor of Correctional Officer roles, employers typically expect usually requires trade school, apprenticeship, or 2-year degree. Highlight matching qualifications prominently at the top of your resume.

Example bullet points

Here are some strong bullet points you could adapt for your First-Line Supervisor of Correctional Officer resume:

  • Directed a team of 15+ correctional officers, leveraging critical thinking and personnel management to reduce security incidents by 25% over 18 months
  • Spearheaded implementation of Guardian RFID tracking system, coordinating cross-departmental training that improved inmate count accuracy to 99.8%
  • Orchestrated emergency response protocols for a facility of 500+ inmates, utilizing active listening and decisive leadership during 3 major incidents with zero casualties

How to use AI to improve your First-Line Supervisor of Correctional Officer resume

AI tools like ChatGPT can be incredibly helpful when crafting your First-Line Supervisor of Correctional Officer resume. They can help you brainstorm achievements, rephrase bullet points for impact, identify missing keywords, and tailor your content to specific job descriptions.

However, AI is not perfect. Always proofread the output carefully. AI can sometimes make factual errors, use generic language, or miss the nuances of your specific experience. Think of AI as a helpful assistant, not a replacement for your own judgment.

AI Resume Prompt

Prompt

You are a senior recruiter with 15+ years of experience in technical hiring and resume optimization. You have reviewed thousands of resumes for First-Line Supervisor of Correctional Officer positions and know exactly what hiring managers and ATS systems look for.

Your task:
Analyze my resume for a First-Line Supervisor of Correctional Officer position and provide concrete, actionable feedback to maximize my chances.

Job description:
[paste the job description here]

Provide feedback on the following:

  1. Match analysis: Which requirements from the job description ARE and ARE NOT reflected in my resume?
  2. Quantification: Which bullet points lack concrete numbers/metrics? Provide examples of how I can rewrite them.
  3. Keywords: Which technical terms from the job description (such as Microsoft Office software, Microsoft Access, Microsoft Outlook, etc.) are missing or could be more prominent?
  4. Impact statements: Rewrite my 3 weakest bullet points using the STAR format (Situation, Task, Action, Result)
  5. ATS optimization: What adjustments will increase my score in Applicant Tracking Systems?
  6. Priorities: Give me a top-5 of changes that will make the biggest difference, ranked by impact.

Be direct and critical - I want honest feedback, not compliments.

Why use Mokaru instead? At Mokaru, we have invested extensive research into our AI prompts and continuously update them based on recruiter feedback and ATS testing. Our AI resume builder handles the complexity for you: optimizing for ATS systems, matching job descriptions, and ensuring professional formatting, so you can focus on landing interviews.

Correction Officer Supervisor Resume Example

Looking for a Correction Officer Supervisor resume instead? The skills and experience are very similar to a First-Line Supervisor of Correctional Officer. Here is an example you can use as inspiration:

SHARON HUGHES

Correction Officer Supervisor
sharon.hughes@email.com • +1 (555) 123-4567 • San Francisco, CA

Summary

Corrections supervisor with 5+ years leading security operations in a state-level facility. Directed a team of 15 officers, maintaining a 99.7% contraband interception rate. Proficient in inmate monitoring, policy enforcement, and Microsoft Office data coordination.

Skills

Technical: Microsoft Office software, Microsoft Access, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
Professional: Active Listening, Critical Thinking, Monitoring, Social Perceptiveness, Coordination

Experience

Aegis Maximum Security Correctional Facility
2022 - Present
Lead First-Line Supervisor of Correctional Officer
  • Directed a team of 15+ correctional officers, leveraging critical thinking and personnel management to reduce security incidents by 25% over 18 months
  • Spearheaded implementation of Guardian RFID tracking system, coordinating cross-departmental training that improved inmate count accuracy to 99.8%
  • Orchestrated emergency response protocols for a facility of 500+ inmates, utilizing active listening and decisive leadership during 3 major incidents with zero casualties
Sentinel Corrections & Rehabilitation Center
2019 - 2022
First-Line Supervisor of Correctional Officer
  • Owned the transition to electronic monitoring using 3M systems, collaborating with IT to train 30+ officers and cut manual reporting time by 15 hours weekly
  • Led a critical thinking initiative to revamp inmate movement logs in Microsoft Access, enhancing coordination between units and reducing errors by 40%
  • Managed the scheduling and performance reviews for an 8-officer unit using Excel, improving team compliance with training mandates by 95%
Vanguard State Correctional Institution
2016 - 2019
Assistant First-Line Supervisor of Correctional Officer
  • Supported senior supervisors by meticulously monitoring and logging inmate counts using Microsoft Excel, ensuring 100% accuracy for daily reports
  • Executed security rounds and emergency drills, applying social perceptiveness to de-escalate 10+ potential conflicts under supervision
  • Assisted in creating briefing presentations with PowerPoint and Word, enhancing reading comprehension of new policies for a team of 12 officers

Education

State University
2013 - 2015
Associate Degree

Certifications

  • Certified Corrections Manager (CCM)
  • Certified Corrections Supervisor (CCS)
  • Certified Jail Manager (CJM)

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